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Downstream Marketing Operations Manager

Downstream Marketing Operations Manager

SolventumBronx, NY, US
11 hours ago
Job type
  • Full-time
Job description

Downstream Marketing Operations Manager

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Downstream Marketing Operations Manager serves as the operational and quality liaison between the Global Downstream Marketing, Operations, Supply chain, and Quality functions. This role ensures global alignment between commercial demand, supply continuity, and product quality management. In addition to managing demand / supply integration, product lifecycle transitions, and inventory planning, this position plays a critical role in coordinating the marketing function's involvement in CAPA investigations, field actions, product complaints, and post-market surveillance activities. This role ensures operational readiness, product reliability, and ongoing portfolio stability for the Advanced Wound Care global franchise. Responsibilities include the following :

Demand & Supply Alignment

  • Serve as the liaison between Global Marketing and Operations to align demand forecasts, production, and supply availability
  • Represent Marketing in IBP cycles and ensure that quality-related product holds or constraints are reflected in supply and financial plans
  • Facilitate cross-functional decision-making for supply risks, allocation, and service levels
  • Support contingency planning and scenario modeling for key product lines

Product Lifecycle & Change Management

  • Support product introductions, discontinuations, and design changes from an operational and quality readiness perspective
  • Coordinate phase-in / phase-out planning, ensuring minimal obsolescence and optimal inventory utilization
  • Maintain documentation and timelines for product changes, ensuring effective communication to global and regional stakeholders
  • Partner with Regulatory Affairs and Quality to confirm readiness for labeling, packaging, and regulatory submissions linked to product updates

    • Product Quality & CAPA Management

  • Serve as the marketing point of contact for product quality and CAPA-related activities
  • Partner with Quality, Regulatory, and Operations to review, assess, and resolve CAPA issues impacting marketed products
  • Coordinate commercial communication for field actions, recalls, or product hold / release decisions, ensuring accurate and timely information flows to regional teams
  • Track CAPA progress and resolution, ensuring marketing provides input on customer impact, business risk, and commercial implications
  • Collaborate with Product Managers to conduct post-mortems, and incorporate quality learnings into future product lifecycle and commercialization strategies

    • Issue Management & Process Improvement

  • Act as the marketing business process owner for issue triage and escalation
  • Support continuous improvement initiatives and address recurring operational challenges affecting commercial execution
  • Standardize communication workflows between global marketing, supply chain, and regions
  • Help define governance processes for product lifecycle transitions, SKU rationalization and forecast updates

    • Your Skills and Expertise

    To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications :

  • Bachelor's degree or higher in Business, Marketing, Operations, Supply Chain Management, or business discipline AND seven (7) years of experience in marketing operations, supply chain, or commercial planning roles

    • Additional qualifications that could help you succeed even further in this role include :

  • Advanced degree (e.g., MBA, or related field)
  • Experience in healthcare, medical devices, or other regulated industries
  • Experience with ERP systems and familiarity with demand forecasting tools
  • Understanding of medical device quality systems, CAPA process management, or post-market surveillance
  • Strong understanding of product lifecycle management and demand / supply planning processes
  • Exceptional communication and collaboration skills, with the ability to deliver actionable recommendations
  • Analytical mindset and strong financial acumen, with proficiency in Excel and data visualization tools (e.g., Power BI)
  • Strong organizational skills and ability to manage multiple projects in a fast-paced, matrixed environment

    • Work location : Remote

    Travel : 10% domestic and international

    Relocation Assistance : Not authorized

    Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

    Solventum offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

    Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

    Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

    Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

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