Job Description
Job Description
We are seeking a Patient Access Operations Director to lead and manage operational initiatives, strategic planning, and process improvements . This role is essential in ensuring efficiency, financial performance, and an exceptional patient experience while collaborating with executive stakeholders.
Key Responsibilities :
- Lead and oversee Patient Access departments , ensuring workflow efficiency, KPI achievement, and budget management.
- Facilitate cross-functional collaboration between healthcare leaders, revenue cycle teams, and executive stakeholders.
- Analyze and implement operational improvements to optimize financial outcomes and patient satisfaction.
- Develop and execute strategic initiatives aligned with healthcare industry trends.
- Interpret and refine policies and procedures , ensuring compliance and continuous improvement.
- Oversee personnel management , including recruitment, training, and performance evaluations.
- Drive innovation and process efficiency to improve patient access functions.
- Ensure compliance with organizational and regulatory standards while maintaining service excellence.
Qualifications : Education :
Masters Degree required (Healthcare-related field preferred).In lieu of a Masters Degree, 8+ years of healthcare experience (including 7+ years of leadership in a multi-hospital / physician system) required.Experience :
6+ years in healthcare operations , preferably in Revenue Cycle Management (RCM) .5+ years of leadership experience in a multi-hospital or physician system .Nursing and outpatient operational experience required .Experience in enterprise-wide system initiatives & process improvement .If you are a seasoned leader looking to drive operational excellence in healthcare , we encourage you to apply today.