Director Of Sales
The Director of Sales is responsible for creating connections with guests to optimize venue options most ideal for the guest needs. Also, responsible for driving revenue by prospecting, booking and coordinating events via corporate and community networking. This role must be well-versed in venue operations and must recognize what variations within the venue are best suited to enhance any guest's experience. The Director of Sales is expected to understand the flow for guests from entrance, through gaming, dining, service and beyond. Partnership with each Department is a must to ensure accuracy in Event execution.
In addition, the Director of Sales is responsible for effectively communicating with operations regarding the setup, execution, follow-up and highlights needed to execute all events within the venue. Event execution is expected to follow along Event Sales guidelines, and the Director of Sales is expected to understand pricing, budgets and projections in order to hit set Sales Goals.
Responsibilities :
- Generate leads to promote, sell, and execute events within Puttery
- Negotiate contracts with clients, while obtaining deposits / balances due
- Prepare sales reports (weekly, monthly and quarterly)
- Communicate events, strategies, and expectations with the Operations team
- Initiate and support local community and corporate outreach for sales, events, and Puttery
- Responsible for knowing assigned local markets for social and corporate networking opportunities to help drive revenue
- Maximize revenue through implementing upselling techniques
- Provide leadership and mentorship to all Puttery Team Members
- Perform administrative duties, like time-keeping, payroll, and inventory as necessary
- Promote company-sponsored training and growth initiatives
- Develop and maintain good working relationships with a variety of people, including vendors, other departments, staff, and senior management
- Generate and support programs to drive culture of high performance, innovation, and fun
- Create and maintain a climate of understanding and respect for all Puttery Team Members
- Perform other duties as assigned and requested by General Manager
Qualifications and Skills :
3-5 years' experience in Sales within a high volume, complex leisure entertainment conceptFamiliarity with market trends and the industry's best practicesAccuracy and speed in handling "in-the-moment" conditions and providing solutions with hospitality and guest experience as a priorityOutstanding verbal and written skills, and experience working with staff on all levelsPrior experience managing major projects and supervising day-to-day activities of workersAbility to communicate effectively and efficiently across levels within the organization.Working knowledge of various computer software programs (MS Office, Sales Technology, CRS, and Point of Sale systems)Work extended hours as required and / or during busy periods based on business needs.Operate a personal computer and use required applications.Work with minimal supervisionRead and comprehend complex printed data / information and reportsPossess excellent verbal and written communication skillsSupport the onboarding and training of new Team MembersExcellent interpersonal and customer service skills, promoting excellent Puttery hospitalityExcellent organizational skills and attention to detailSupervising all Sales and Events preparation and ensuring strict adherence to food & beverage hygiene regulationsRecognizing, maintaining, and improving safety and sanitationExcellent time management and customer service skillsStrong analytical and problem-solving skillsProficient in Microsoft Office Suite or similar softwareEducation :
4-Year Bachelor's degree in Business, or relevant field is a plusCompensation :
$70,000 - $80,000 plus 2.5% Commission (Estimated based on individual initiative $20,000+)