Technical Account Manager

Overview

Technical Account Manager role at Kinetix Solutions

Location : Jacksonville, FL (Hybrid / Remote options, if applicable)

Kinetix Solutions, Inc. is dedicated to delivering top-tier technical solutions and building lasting customer relationships. We are seeking a proactive and customer-focused Technical Account Manager to act as a trusted advisor for our clients, ensuring they fully realize the value of our services and solutions.

What You'll Do

• Serve as the primary technical liaison for a portfolio of clients
• Lead onboarding, deployment, and ongoing support for Microsoft cloud services
• Translate client business objectives into practical technical solutions
• Provide consultative guidance and best-practice recommendations on Microsoft technologies
• Monitor client environments, adoption, and usage trends to proactively address risks
• Escalate, troubleshoot, and resolve technical issues quickly and effectively
• Conduct monthly and quarterly client reviews to ensure alignment, adoption, and satisfaction
• Act as the voice of the customer, collaborating with internal teams to improve services

What We\u2019re Looking For

Preferred / Desirable Skills & Certifications

Microsoft Certified : Azure Administrator Associate

What We Offer

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are an equal opportunity employer.

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

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