Community Manager

Be among the first 25 applicants

Overview

Do you have an ownership mindset and strong work ethic to achieve your organization's mission? Are you a natural leader and project manager, with strong experience supporting and developing your team? Are you passionate about customer service, organized, energetic? And do you align with our values of excellence, honor, innovation, abundance minded, stewardship, and integrity? If so, you may be a great addition to Team Ascentia as a Community Manager, where our mission is to make a positive impact on the lives of working families by providing the best housing value in the country.

In this role, you would lead the on-site team to ensure the efficient overall operation and profitable performance to exceed company standards in marketing, occupancy, collections, expense control, property maintenance and curb appeal, resident relations, and team development.

We operate manufactured housing communities with homes we have designed and ordered from the best manufacturers in the country. We have owned and operated manufactured housing communities since 1974, with 7,000 mobile home and apartment housing units in Colorado, Texas, Nebraska, Wyoming, Nevada, New Mexico and North Carolina. Ascentia is committed to courageously pursuing creative solutions, listening to new ideas and encouraging a healthy home / work balance.

75k-$90k with multiple bonus opportunities

What You Can Expect From Us

Opportunity to be an integral contributor to the continued growth of an organization that is thriving and well-established, lives by its values, is an active participant of multiple industry organizations, and holds an A+ rating as a member of the Better Business Bureau

Empowerment in a true leadership role and support for your ongoing growth and professional development

A fast-paced environment where each day brings new and exciting challenges and opportunities

Ability for your ideas to be heard and for your contribution to be deeply valued

Ability to work with a team of caring professionals who truly value teamwork

Competitive pay with comprehensive benefits, a performance-based bonus program, and PTO

What we'll expect from you and what you'll be doing

Utilizing your strong leadership skills to train, develop, coach, and manage your team of maintenance and customer service (leasing) professionals to achieve 100% occupancy, timely rent collection, and long-term retention

Facilitate a phenomenal resident experience, personally provide outstanding customer service to the people that live in our communities, oversee maintenance work order completion, and inspect grounds daily to ensure and enforce compliance with safety and company curb appeal standards

Conduct market analysis (e.g. rent rates, occupancy rates, amenities, move-in specials, etc.), market your communities through a variety of platforms and assist prospective residents through the leasing process in accordance with our policies and Fair Housing regulations to achieve occupancy standards

Use project management skills, creative resourcefulness, and ownership mindset to facilitate additions of new manufactured homes on our properties and create and implement initiatives to improve the property while staying within budget

Use business and accounting skills to analyze financial statements, approve and categorize payables, create and share reports from Yardi on KPIs, and participate in budget planning and management

Demonstrate the ability to learn quickly, with a passion for taking on new challenges

Perform other duties as assigned

Requirements

Authorization to work in the US

Minimum 5+ years of relevant experience building and leading teams and excellent leadership skills

Property build and / or management experience (especially multi-family and / or manufactured housing) preferred

Excellent verbal, written, prioritization, time management, organization, and listening skills with strong attention to detail

Strong computer skills, including the Microsoft Office Suite

Must possess valid / active driver's license

Yardi experience a plus

Bachelor's degree in business or equivalent experience

Benefits

Health insurance

Paid time off

Dental insurance

401(k)

401(k) matching

Vision insurance

Life insurance

Ascentia is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.

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