Healthcare Insurance Re-Verification Specialist (Short-Term Contract – Hybrid Remote)
📍 Dallas, TX (Must reside within 50 miles)
💵 Pay : $19.50 / hour
📅 Duration : December 1st – mid-February (potential for extension)
Overview
We are seeking detail-oriented and reliable professionals to support our annual healthcare insurance re-verification season . In this short-term but high-impact role, you will ensure patients maintain accurate and active insurance coverage for their prescription drug products. This is an excellent opportunity to apply your healthcare insurance experience in a focused, project-based environment.
💡 Hybrid-to-Remote : Training will be onsite during the first week, after which the role will transition to fully remote.
Your Day-to-Day Responsibilities :
- Make a high volume of outbound calls to patients to re-verify insurance details.
- Communicate clearly and professionally with patients, payers, providers, and pharmacies.
- Document all verification outcomes accurately in the system.
- Collaborate with teammates to meet daily and weekly goals.
- Maintain confidentiality and adhere to HIPAA regulations.
- Troubleshoot and resolve patient inquiries related to re-verification.
Job Details :
Contract Dates : December 1st – mid-February (subject to business needs).Schedule :First Week (Training) : December 8th – December 26th | Onsite in Dallas, Mon–Fri, 8 : 00 AM – 5 : 00 PM CST.Post-Training (Remote) : Beginning January 1st | Fully remote, must be flexible to work any 8-hour shift between 7 : 00 AM – 7 : 00 PM CST, Mon–Fri .Lunch : 1 hour, unpaid.Location : Must reside within 50 miles of Dallas, TX for first-week onsite requirement.Time Off : No time off permitted during the contract (1 pre-planned appointment may be accommodated with advance notice).Must-Have Qualifications :
2+ years of Benefit Verification / Benefit Investigation experience.Strong understanding of insurance concepts (EOB, deductibles, claims, payer portals).High school diploma or GED (verification required).Nice-to-Have :
Knowledge of Pharmacy PBM / HUB services .Call center experience.Soft Skills & Attributes :
Reliable and punctual with strong attendance.Professional communication skills.Detail-oriented with the ability to handle a fast-paced environment.