User Experience Designer (AWS Connect) Job at Compri Consulting in Denver

Overview Compri Consulting is seeking a Senior UX / UI Designer / Developer with expertise in AWS Connect for a 3 month contract to hire opportunity in Englewood, CO. This role is onsite.

Responsibilities UX / UI Design Expertise : Strong understanding of UX / UI design principles and best practices, with experience designing for call center and customer service environments.

AWS Connect & Integration : In-depth knowledge of AWS Connect and its associated services and integrations (e.g., Salesforce, Zendesk, etc.).

Prototyping & Wireframing : Proficiency in design tools such as Figma, Sketch, Adobe XD, and experience creating high-fidelity prototypes, wireframes, and interactive designs.

Skills and Qualifications Bachelor’s degree in UX / UI Design, Interaction Design, Computer Science, Information Technology, or a related field.

5+ years of experience in UX / UI design and development, with a strong focus on designing and developing solutions for call centers and customer-facing tools.

Proven experience working with AWS Connect, including developing contact flows, IVR systems, and integrating with third-party applications.

Hands-on experience with AWS services such as AWS Lambda, Amazon Lex, Amazon Polly, and Amazon CloudWatch.

Additional Details Seniority level : Mid-Senior level

Employment type : Contract

Job function : Information Technology

Industries : IT Services and IT Consulting

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