Senior Marketing Account Executive

Senior Marketing Account Executive

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.

Job Summary : Pets Best is seeking a dynamic, results-oriented individual to join our team as a Senior Marketing Account Executive. In this dual-role position, you will be responsible for fostering and maintaining strong relationships with existing clients to develop and execute partner sales and marketing strategies for pet insurance distribution. This is a unique opportunity to blend relationship management and marketing expertise and work cross-functionally to drive sales growth, penetration, and retention for partner distribution channels.

Job Location : Remote

Main Responsibilities :

Relationship Management (50%)

• Develop and maintain strong, long-term relationships with key clients to ensure satisfaction, retention, and growth.
• Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing proactive solutions.
• Conduct regular check-ins and business reviews with clients to understand their needs and provide tailored insurance solutions.
• Collaborate with internal teams (underwriting, claims, etc.) to ensure a seamless and high-quality client experience.
• Identify opportunities for cross-selling and upselling to meet client needs and business objectives.
• Monitor and track client feedback, using insights to enhance service delivery and strengthen client relationships.
• Identify and pursue new business opportunities with the partners (e.g., campaigns, new sales and marketing channels, etc.).
• Size opportunities using a proprietary Deal Evaluation Model, Proforma, etc.

Marketing (50%)

Basic Qualifications :

Preferred Qualifications :

Experience working with Salesforce.com or equivalent CRM tool.

Ability to demonstrate curiosity, innovation, and creative approaches to business needs.

Strong consultative sales skills.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following :