Seasonal Asset Protection Security Guard, Mall of America

Job Overview

Be part of an amazing story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.

What You Will Do

• Greet customers when they enter the store or a department within a store
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
• Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
• Handle proprietary, sensitive, and confidential information
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Communication : Comfortable communicating with customers

Adaptability : Able to adapt quickly to changing priorities

Teamwork : Enjoy working as part of a team, as well as independently

Technology : Comfortable with two-way communication devices

Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Who You Are

Essential Physical Requirements You Will Perform

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

STORES00