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Traffic Manager
Traffic ManagerHogarth Worldwide • Sunnyvale, CA, US
Traffic Manager

Traffic Manager

Hogarth Worldwide • Sunnyvale, CA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does a Traffic Manager do at Hogarth?

The Traffic Manager is responsible for project managing linguist network for the Retail Marketing division of a tech-client. Traffic works very closely with both the client and the agency's network. This person needs to engage with cross-functional teams of producers to ensure work is delivered on time, to standard and within budget. Key requirements include an ability to multitask, communicate clearly and consistently, negotiate priorities and deadlines, manage internal and external expectations.

Primary tasks include organizing and coordinating matrices, distributing workload, tracking progress of projects and monitoring delivery KPI's and metrics. Excellent communication is required with all stakeholders and our talent network, with whom you will need to build a strong relationship.

Responsibilities

Network Management

  • Ensure a thorough understanding of the contractual obligations, commercial arrangements, SOW and SLAs of the account
  • Coordinate weekly status and project kick off meetings internally and externally
  • Create a balanced work schedule and ensure work is of high standards and delivered on time
  • Flag any potential team issues to the line manager and be actively involved in finding a solution
  • Highlight and resolve quality control issues with the linguist network
  • Support technical issues and look for resolution in a timely manner

Project & Account Management

  • Coordinate and ensure all parties follow the agreed workflows and manage them through the process
  • Work alongside and support client producers when briefing and tracking projects through to completion
  • Ensure that trackers and matrices are updated at all times and in line with production criteria
  • Monitor timelines and manage client expectations
  • Monitor budget, utilization and flag potential issues
  • Monitor internal workflows and identify areas for improvement
  • Global resource planning
  • Ensure account delivers consistently against all contractual obligations
  • Support training implementation for team members to ensure their adherence to processes and workflow
  • Client Management

  • Co-ordinate between all relevant parties : Hogarth team, client, cross-functional teams and network, globally
  • Set and manage client expectations for deliverables and timeframes
  • Understand and work under the confidentiality policy
  • Build strong, trusting relationships with all key client stakeholders
  • Finance Management

  • Quarterly planning
  • Regular budget spend reports – monitor and analyze progression of spends
  • Monthly financial reconciliation
  • Ensure full compliance with all financial procedures and policies
  • Requirements

  • Project Management / Traffic background in preferably within a localization environment
  • Experience managing high volume, multi-market projects
  • Ability to have a flexible approach to working hours with a commitment to working some weekends and after / night hours to support global business operations.
  • Experience testing large scale marketing websites beneficial
  • Proven project and client management skills
  • Self-driven, organized with an eye for detail
  • Proficient with macOS and content management tools
  • Ability to work effectively and collaboratively in high-pressure situations and tight time frames
  • A hands-on, can do approach to solving problems
  • At Hogarth California, the base salary for this position at the time of this posting may range from $25 to $46 / hr. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here (opens in a new tab) for more details.

    #LI-DO1 #LI-Hybrid

    Our Hogarth Values : Hands on

    No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

    Honesty

    We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

    Heart & Soul

    We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

    Happy Family

    Creating a space where everyone feels valued even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

    Hungry

    Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

    Inclusion and Impact

    WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

    Please contact careers@hogarth.com if you need the job advert or form in another format.

    Data

    We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

    When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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    Traffic Manager • Sunnyvale, CA, US

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