Nordic Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

Nordic Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language abroad, as a Nordic Speaking Customer Service Representative in the Transportation industry, encompassing rail, shipping, and more. Our agency specializes in connecting top-tier candidates with employers across various sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on a meticulous recruitment process that ensures the perfect match between candidates and employers, guaranteeing that everyone finds their dream job in a new country. As a Nordic Speaking Customer Service Representative, you will play a crucial role in delivering exceptional support to our clients in the transportation sector, helping to facilitate smooth and efficient operations while ensuring customer satisfaction. If you are passionate about customer service and are proficient in a Nordic language, we encourage you to apply and take the next step in your international career with us. Contact Patrique Mercier Recruitment to discover how we can help you find your ideal position abroad, and be the key in bridging communication between our clients and their customers.

Responsibilities

• Provide exceptional customer service to clients in Nordic languages regarding transportation services.
• Assist customers with inquiries related to rail, shipping, and other transportation methods.
• Resolve customer issues promptly and efficiently while maintaining a positive demeanor.
• Maintain accurate records of customer interactions and transactions in the system.
• Provide essential information on transportation schedules, routes, and pricing to customers.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay updated on industry trends and company services to inform customers effectively.