BRECO flex CO. L.L.C. is looking for an Order Entry Specialist to join our team!
The Order Entry Specialist is responsible for processing customer purchase orders (sales order entry). This includes verifying parts pricing and lead time. This role is also responsible for the resolution of order issues and working with customers to resolve those issues.
Job Requirements :
- Experience in an environment with customer interaction
- Engaging and outgoing personality and passion for helping customers.
- A general understanding and technical competence in industrial / packaging / drive components manufacturing
- Apply understanding and knowledge of BRECO flex products to assist customers with their quote requests
- Professional written and spoken communications skills
- Computer literate including a comprehensive understanding of Microsoft Office CRM Database SAGE / ERP Pricing Programs
Skills and Experience :
Communication skills both written and verbal requiredExperience supporting outside sales and key account customers requiredPrevious experience working with a manufacturing organization preferredProficient in CRM requiredExperience with communicating customer product needs and applicationExperience with inventory and purchasing systems requiredBi-lingual a PLUS!Job Functions :
Process customer orders through computer entry (ERP system)Access customer orders from portal and process as requiredUses DTSearch to find a current quote or previous order to coincide with customer orderCheck inventory to coordinate lead times with order demandDetermines validity of the order and escalates to resolution as requiredChecks customer order for accuracyIssues work orders to the production floorGenerates internal and external purchase orders to fulfill order requirementsCoordinates expedite and change requests with manufacturingVendor ConfirmationsStores PDF files as requiredIssues pre-shipment paperwork to the customer as requestedSupport activities as defined in departmental A3 / SMART GoalAssists teammates to meet customer demandProjects assignments and daily tasks as assigned by managementThe above job description is not intended to be an all-encompassing list of responsibilities skill efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principle activities.
Physical / Environmental :
Standard office settingMust be able to sit at a desk and operate a computer for an extended period of timeMust be able to speak to customers over the phoneMust be able to move about office and warehouseMust be able to focus on tasks without being distracted by competing ambient noiseBRECO flex Benefits :
Health InsuranceDental InsuranceVision Insurance401(k) plan with Company matchFlexible Spending Account(s) Health Savings Account(s) & Dependent Care AccountPaid HolidaysPTO (Personal Vacation and Sick Days)Disability InsuranceEmployee Assistance ProgramLife InsuranceRequired Experience :
IC
Key Skills
General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance
Employment Type : Full-Time
Experience : years
Vacancy : 1