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Bilingual Community Coach & Systems Navigator

Bilingual Community Coach & Systems Navigator

CareersWashington, DC, United States
4 days ago
Job type
  • Full-time
  • Permanent
Job description

Do you have experience providing advocacy and systems navigation for survivors of domestic and sexual violence?

We are currently in search of a Community Coach & Systems Navigator for a Social Services Nonprofit. The position is full-time, hybrid, based in Washington, DC. This is a permanent opportunity.

ORGANIZATION : Social Services Nonprofit

LOCATION : Washington, DC - Hybrid (includes in-home visits with participants)

POSITION TITLE : Community Coach & Systems Navigator

DURATION : Full-Time

PAY : $29.00 / hour

Is This Your Dream Job? The Community Coach & Systems Navigator provides intensive advocacy, systems navigation, and support to survivors of domestic and sexual violence and their children. This role works with participants to create safety plans, set and achieve goals, and connect with resources. The position also partners with landlords and community organizations to ensure survivors can access and maintain safe housing, while contributing to data collection and program improvement.

Our Ideal Candidate :

  • Bachelor's degree in Social Work, Psychology, Counseling, or related field preferred (or equivalent work / lived experience)
  • 2+ years of experience in case management, systems navigation, or advocacy services
  • Experience supporting survivors of domestic / sexual violence strongly preferred
  • Knowledge of trauma-informed care, safety planning, and de-escalation
  • Familiarity with housing resources, homelessness services, and public benefits in the DMV area
  • Excellent communication, collaboration, and problem-solving skills
  • Bilingual skills (Spanish, Amharic, Vietnamese, Mandarin, or ASL) a plus
  • COVID-19 vaccination required (medical / religious exemptions considered)

How You Will Spend Your Day :

  • Conduct intakes, needs assessments, safety plans, and goal planning for program participants
  • Provide ongoing case management and support services, including crisis response and navigation of housing and social services
  • Manage a caseload of ~15 participants across multiple programs (EP, PE, RTD)
  • Conduct regular check-ins, including in-home visits, phone, or virtual meetings
  • Assist participants in accessing housing, public benefits, healthcare, employment, childcare, and other essential resources
  • Partner with landlords to resolve tenant issues and maintain stable housing
  • Maintain accurate and timely case documentation in client databases (Osnium)
  • Collect data and contribute to program reports and evaluation
  • Collaborate with internal teams and external partners to expand community resources
  • Participate in on-call rotation to provide support outside of business hours
  • Support and mentor teammates in delivering trauma-informed, survivor-centered services
  • Represent the organization at outreach and community events

    • We'd love to hear from you!

    If this sounds like the job for you or you know someone who would be a great fit, we would love to help make that happen. Please apply using the link below!

    For more information about Careers In Nonprofits and our other available opportunities, please visit our website at www.careersinnonprofits.com.

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    Community Navigator • Washington, DC, United States

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