Attendant FT - SLO County

JOB SUMMARY: Receive donations in a friendly and courteous manner to encourage continued community support. Following established procedures, perform preliminary sorting before packing/stacking/donations assigned protocol.

ESSENTIAL DUTIES

Open location, survey supplies and capacity, report the number and type of large items requiring truck pickup and place status calls to supervisor according to defined procedures.

Greet donors at their vehicle in a friendly and polite manner and hand donor a receipt. Following defined procedures, accept or reject items for donation; explain reasons for item rejection. Hand donor explanation sheet if rejecting items.

Record time and relevant information on daily record.

Sort and stack donations into designated containers, ensuring items are tagged appropriately to contents.

Maintain clean/neat location both inside/outside.

Close and secure location at designated times.

Place large and/or heavy items as designated by supervisor.

Assist drivers with loading and transfer of items and trailers.

Report location status at the end of the day through computer/tablet application and/or telephone call.

SECONDARY DUTIES

Depending on location, may assist with warehouse donation drop-offs.

Perform related duties as assigned.

JOB SPECIFICATIONS

EDUCATION REQUIRED: High school diploma or equivalent preferred.

LICENSE/CERTIFICATION REQ'D: None.

EXPERIENCE REQUIRED: None. Duties can be learned through on-the-job training.

KNOWLEDGE REQUIRED: Knowledge of Goodwill Central Coast's mission, general Company policies, and procedures (this may be learned on the job).

EQUIPMENT USED: Barrels, wire cages, boxes, carts, totes, hand-trucks, dollies, box cutters, scissors, broom & dustpan, mop & bucket, computer/tablet, pen/pencil, paper, and clipboard, portable staircase.

SKILLS/APTITUDES/TEMPERAMENTS:

Ability to communicate in basic oral and written English. Ability to communicate in basic Spanish preferred.

Ability to understand and follow the organizational/packing/stacking procedures within the trailer.

Ability to coordinate eye/hand/foot movement to safely maneuver up/down steps and lift/stack donations.

Ability to understand and accept direction and follow procedures.

Ability to perform repetitive work, adapting to fluctuating work activity with periods of idle time.

Ability to maintain self-control, deal effectively with the public and work in cooperation with co-workers.

Ability to make judgments regarding the acceptance of donations and to tactfully explain decisions or present information clearly regarding acceptability of donations, following established policies.

Ability to demonstrate satisfactory attendance as outlined in Company policy.

Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.

EMOTIONAL EFFORT:

The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The work is routine, requiring little or no overtime.

JOB SETTING

The job is performed independently but with regular contact with the public and occasional contact with other employees. Hours are generally established with seasonal and/or location variation. The activity level will fluctuate depending on a variety of factors including location, day of week and weather conditions. The job is performed inside and outside a trailer or building with exposure to weather, noise from traffic, dust/dirt, other airborne particles, fumes, and odors. The ground around the trailer or building may be uneven. Trailers stand two to four feet from the ground and may require climbing steps or use of a temporary or permanent ladder. Approximately 70% - 90% of the workday is spent outdoors.

Separating household chemicals from regular donations may occur.

PHYSICAL DEMANDS

The job requires frequent lifting of items weighing up to 25 lbs, with regular lifting of items weighing up to 50 lbs. Large or heavier items (51 lbs. or more) will be moved either with assistance from another person or by using proper material handling equipment. Large and/or heavy furniture items are pushed (when possible) next to the trailer. The attendant assists with loading of items on truck during Goodwill Central Coast's site servicing. Normal mobility is required to climb up and down steps.

Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.

Supplemental Physical Requirements

Standing

Regularly

31-70% of the time

Walking

Regularly

31-70% of the time

Sitting

Occasionally

11-30% of the time

Bending

Occasionally

0-10% of the time

Twisting

Rarely

0-10% of the time

Pushing/Pulling

Rarely

0-10% of the time

Climbing

Rarely

0-10% of the time

Squatting/Kneeling

Rarely

0-10% of the time

Lifting Carrying 10lbs. or less

Regularly

31-70% of the time

Lifting Carrying 11-25 lbs.

Regularly

31-70% of the time

Lifting Carrying 26-50 lbs.

Regularly

31-70% of the time

Longest Distance Carried

40 ft.

N/A

Heaviest Item carried

50 lbs.

N/A

Hand/Shoulder/Foot: Simple Grasp

Regularly

31-70% of the time

Hand/Shoulder/Foot: Power Grasp

Rarely

0-10% of the time

Hand/Shoulder/Foot:

Fine Manipulation

Regularly

31-70% of the time

Hand/Shoulder/Foot:

Gross Manipulation

Rarely

0-10% of the time

Ability to use a hand truck

Rarely

0-10% of the time

Reaching at or above shoulder level

Occasionally

11-30% of the time

Reaching at or below shoulder level

Regularly

31-70% of the time

Operate foot controls or repetitive foot movement

None

Other than walking

Driving long distance in a vehicle for an hour or more

None

Driving short distances getting in and out of vehicle repeatedly

None

JOB MODIFICATION

The physical aspects of the position may be able to be modified, depending on the specific modification and the duration of the modification.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to participate in the interview process, please contact Human Resources at HR_Group@ccgoodwill.org or by calling 831-423-8611.