Operations Manager Lead & Innovate in Global Freight Forwarding!

Job Description :

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Operations Manager

Location : Dallas

$75K - $90K Base + Top-Tier Benefits

Competitive Salary : $75K - $90K base (DOE) + performance-based incentives

Outstanding Benefits : 401K, Health, Dental, Vision, Life Insurance, PTO, Car Allowance

Exciting Leadership Role : Lead & shape import / export operations for a top-tier global logistics provider

Career Growth : Opportunity to work with a high-performing international network

Make an Impact : Standardize processes, optimize performance & drive operational success

Are you an experienced logistics leader looking to take your career to the next level?

Do you thrive in fast-paced international freight forwarding environments?

Join a global industry leader and drive operational excellence in Air & Ocean Freight!

About the Company

Our client is a global leader in logistics & supply chain management, providing comprehensive freight forwarding solutions across international borders. With state-of-the-art technology, a vast network, and industry-leading expertise, they ensure seamless, efficient, and cost-effective transportation worldwide.

Your Role : Operations Manager

As an Operations Manager, you will oversee and optimize import / export functions, including ocean, air, and customs brokerage activities. Your leadership will be crucial in streamlining operations, improving process flows, and managing back-office teams to ensure top-tier performance.

Key Responsibilities :

Lead & oversee international air & ocean import / export operations

Manage & train staff to ensure high efficiency & compliance

Standardize operating procedures & performance metrics to optimize workflows

Support back-office operations teams to ensure smooth execution

Enhance customs brokerage processes and maintain regulatory compliance

Strengthen relationships with domestic transportation carriers, ports, and rail networks

Interface with clients to support business growth & retention

What We re Looking For :

10+ years of experience in international freight forwarding (Air & Ocean)

Deep knowledge of customs brokerage, import / export compliance, and global trade logistics

Proven leadership skills experience in staff management, training & operational oversight

Strong industry connections & knowledge of U.S. transportation markets (rail, ports, carriers)

Tech-savvy with experience in Microsoft Excel, Access, Word, PowerPoint & Outlook

Excellent communication & customer service skills ability to engage with clients & stakeholders

Detail-oriented, problem solver, and process improvement mindset