Product Managers at Klaviyo have mastered the craft of Product Management. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers. Klaviyo's fast growth will ensure that opportunities abound.
Please note that this role is located in Boston and requires 3 days / week in our office. Fully remote candidates will not be considered at this time. Klaviyo's Ecosystem team is responsible for driving the evolution and growth of our App Ecosystem. The Partner App Experience team plays a crucial role in enhancing how customers find, install, and activate both Klaviyo- and partner-built applications. We offer intuitive, delightful experiences that empower our customers to easily act on integrated data in Klaviyo. Our work involves close collaboration with internal teams and provides significant interaction with Klaviyos diverse customer base, including businesses, partners, and third-party developers.
The ultimate measure of success for Senior Product Managers at Klaviyo is driving business outcomes. That's why we focus on tracking, analyzing, and improving metrics for each area of our product, with a particular focus on driving the results we target.
We cannot build products that exceed our customer's expectations without truly understanding those customers. That's why Senior Product Managers at Klaviyo spend a significant amount of time interacting with customers. At Klaviyo, knowledge about our customers is power.
Senior Product Managers at Klaviyo think deeply, quickly, and analytically. Senior Product Managers are expected to be leaders on the team, identifying ways to accelerate or level up the rest of the product team and finding ways to push them forward, as well as being a go‐to resource for other product managers.
Manage a roadmap – you will prioritize all potential projects for our product area, and focus on those with the largest impact.
Write great specs – you will define every use case a customer would consider, document potential ways to solve, identify outstanding concerns, flag edge cases, and leave no stone unturned. Ship features – you will get value into customer hands. For all of the work that goes into planning and coordination, we stay focused on delivering improved solutions and experiences every day.
Mentor – you will share the benefits of your experience and knowledge with product managers on the team, helping to mentor and coach them to better outcomes.
A lack of experience / knowledge around a challenge is an invitation to dive deep and become an expert in that area. Are passionate about Product as a craft, and love building amazing B2B SaaS products.
~ Resourceful and flexible and has a strong focus on getting things done without strict processes or guidance for every move.
~ Spend time in Support, helping customers work through issues. There's no better way to get a holistic understanding of the product, and to get to know our customers.
Have a quick impact by spec'ing and building your first product features.
Start coaching and mentoring other Product Managers at Klaviyo, helping them benefit from your experience and knowledge.
The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job‐related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‐on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
We empower creators to own their destiny by making first‐party data accessible and actionable like never before. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star : delighting our customers. Klaviyo is committed to a policy of equal opportunity and non‐discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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Head Of Product • Boston, Massachusetts, United States