Technology Business Partner

Purpose of Role

The Technology Business Partner (TBP) acts as a strategic connector between business units and IT, ensuring technology investments deliver measurable business outcomes. As a trusted advisor and advocate, the TBP aligns technology capabilities with business priorities, drives digital adoption, and fosters innovation across the enterprise.

Key Responsibilities

Strategic Alignment & Roadmapping

• Collaborate with business and functional leaders (Operations, Manufacturing, Sales, Marketing, Finance, HR, and IT) to understand strategic objectives and challenges.
• Develop multi-year technology roadmaps aligned with enterprise goals and priorities.
• Identify opportunities for technology to improve efficiency, scalability, and innovation.
• Work with IT leadership to integrate roadmaps into enterprise architecture and capability plans.

Stakeholder Partnership & Relationship Management

• Serve as the primary liaison between IT and assigned business functions.
• Build trusted relationships with stakeholders at all levels, from executives to functional leaders.
• Translate business needs into technology priorities and communicate in clear, non-technical language.
• Promote collaboration and knowledge sharing to ensure technology delivers intended value.

Business Case Development & Prioritization

• Partner with stakeholders to define business cases for new technology initiatives.
• Quantify expected value, ROI, and success metrics for proposed solutions.
• Facilitate prioritization discussions to direct IT resources toward high-impact initiatives.

Program Oversight & Delivery Enablement

• Ensure initiatives remain aligned with business outcomes throughout the project lifecycle.
• Collaborate with Business Analysts and Systems Analysts to transition from strategy to solution design.
• Participate in phase-gate reviews with PMO, providing input on readiness, value realization, and change management.
• Drive adoption and measure post-implementation success to confirm business value.

Innovation & Adoption Leadership

• Identify and champion emerging technologies that transform business processes or customer experience.
• Partner with business and IT leaders to pilot, validate, and scale innovative solutions.
• Lead efforts to improve digital literacy and technology adoption across the organization.
• Support continuous improvement through feedback analysis and enhancement recommendations.

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent experience).
• 5+ years in IT business partnership, relationship management, or technology strategy, ideally in manufacturing or industrial environments.
• Strong business acumen with ability to translate business needs into actionable technology strategies.
• Proven ability to build trusted relationships and influence leaders in a matrixed organization.
• Excellent executive communication and stakeholder management skills; able to simplify complex technical topics.
• Experience driving technology adoption, change management, and cross-functional consensus.
• Familiarity with enterprise applications (ERP: JDE/SAP, CRM: Salesforce, HRIS, MES, IoT).
• Strong strategic planning, prioritization, and problem-solving skills in fast-paced environments.
• Ability to travel up to 20% to maintain alignment and business relationships.

Why Rehrig Pacific?
Rehrig Pacific is a leading manufacturer of integrated sustainable solutions for the supply chain and environmental waste industries with a diverse customer list of industry leaders. We provide end-to-end solutions including returnable plastic products, delivery lifts and sleds, technology to track those assets, and a service team to ensure their longevity. Our team is dedicated to the values, mission, and unique culture within our organization that celebrates our people. We believe in fostering an environment where employees can be their authentic selves and know that they are viewed as integral members of the Rehrig Pacific Family.