Retail Coordinator

Job Description

Job Description

Purpose & Objective :

The Retail Coordinator will support the daily operations of our retail stores across the region, ensuring seamless coordination between the stores and headquarters. This role will be responsible for a wide range of administrative and operational duties that support store efficiency, compliance, and the overall customer client experience.

Retail Operations & Administration :

• Process supply and stationery orders for all retail locations.
• Track and report store damages and liaise with relevant departments for resolution.
• Coordinate shipments to and from the corporate office, including samples, supplies, and visual merchandising materials.
• Compile and maintain key retail operations reports (e.g., shipments not booked in, negatives on hand, inventory discrepancies).
• Maintain and distribute up-to-date store documentation including store alarm codes, safe codes, and emergency contact lists.
• Oversee and update store email distribution lists to ensure effective internal communication.
• Support with store security systems and guard bookings. This includes, but is not limited to : theft report review, CCTV exports, ad-hoc guard bookings.

People & Onboarding Support :

Facilities & Maintenance Support :

Communication & Coordination :

Knowledge, Skills, and Ability Requirements :

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.