Receptionist - Mays and Schnapp

Job Description

Job Description

Overview : We are seeking a friendly and highly organized Receptionist to be the first point of contact for patients at Mays and Schnapp in Southaven, MS. This role is responsible for ensuring a positive first impression through phone and in-person interactions, accurately capturing information for billing, and maintaining up-to-date patient records. If you are a compassionate, detail-oriented individual with excellent communication skills, we would love to have you join our team.

Key Responsibilities :

• Customer Service : Greet patients and visitors warmly, ensuring a positive first impression of the clinic. Handle patient inquiries and direct them appropriately.
• Patient Registration & Information Collection : Accurately gather and enter patient demographic and insurance information at the time of the first encounter.
• Insurance Verification : Verify insurance coverage through clinic systems and coordinate with patients, payors, and referring physicians when needed.
• Chart Preparation : Prepare patient charts and messages, ensuring all necessary information is complete and accurate.
• Billing Information : Capture and update billing information to ensure accurate invoicing and seamless insurance processing.
• Phone & Appointment Management : Manage phone calls, schedule appointments, cancel or reschedule as necessary. Take new patient consults and ensure all required information is collected.
• Daily Financial Processes : Assist with closing out daily financial processes, including managing cash, checks, and credit card transactions.
• Opening & Closing Procedures : Ensure smooth opening and closing of the clinic, including following security procedures, preparing the clinic for the day, and ensuring patient amenities are available.
• Medical Records Management : Manage requests for medical records, fax requests, and maintain accurate filing systems.

Essential Competencies :

Qualifications :

Additional Skills and Competencies :

Why Join Us?

If you are ready to be a key member of a caring and efficient team, apply today to join us in making a difference in our patients' lives!

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