Account Executive - Commercial Lines

Account Executive - Commercial Lines

Towne Insurance is hiring a Commercial Lines Account Executive to join our Richmond team. The Commercial Lines Account Executive is responsible for providing professional guidance to existing clients by managing the renewal process, marketing process, and interim client needs for existing book of business in coordination with account managers and risk advisors.

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

• Manage and retain existing book of business of middle market / large commercial insurance clients.
• Oversees the renewal process, to include marketing, negotiating with underwriters, creating rate / cost / loss analysis exhibits and maintains regular contact with the client and risk advisor throughout the process.
• Handles cross-selling and coordinates support of referrals with the risk advisor.
• Counsels clients on coverage needs, policy language, projected costs and other items.
• Maintains significant client interaction in-person and via telephone / email.
• Reviews and comments on leases, sub-contracts, and other documents.
• Assists with drafting insurance requirements, indemnification language, and other items.
• Crafts Stewardship reports and semi-annual claim reviews as needed.
• Resolves loss control recommendations, audit issues, and coverage problems.
• Attends carrier meetings, industry conferences, and periodic client entertainment events.
• Works in direct support of risk advisors and commercial claims associates to intervene in the claims process, as needed, to interpret coverage language, assist with communication, and reach favorable resolution.
• Completes assigned educational responsibilities.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

Skills and experience you'll need :

Bonus points if you have :

What we offer :

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.