EN / VR Timely Progress Review Specialist

Job Description

Job Description

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE : MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

We are seeking to hire a EN / VR Timely Progress Review Specialist to our team!

Join Us in Empowering Lives Through SSA's Employment Support Initiatives

Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.

The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices.

The EN / VR Timely Progress Review Specialist is responsible for ensuring that Employment Network (EN) and Vocational Rehabilitation (VR) participants are meeting program milestones within established timeframes. This role monitors case progress maintains accurate and up-to-date records, and coordinates with EN / VR staff and beneficiaries to verify timely achievement of required steps. The Specialist reviews documentation for completeness and conformity with program standards, flags potential delays or non-compliance, and communicates with stakeholders to address and resolve issues affecting progress. Additional duties include preparing performance and compliance reports, supporting quality assurance initiatives, and promoting adherence to Social Security Administration performance measures.

Duties and Responsibilities :

• Monitor progress of EN and VR participants to ensure compliance with program timelines and milestones.
• Review and verify case documentation for accuracy, completeness, and adherence to program requirements.
• Track participant activities using case management systems and update records as needed.
• Identify and escalate potential delays, risks, or instances of non-compliance to program leadership.
• Coordinate with EN / VR staff and beneficiaries to facilitate timely completion of program requirements.
• Generate and submit regular progress and compliance reports to management and stakeholders.
• Support quality assurance and process improvement initiatives related to program compliance.
• Assist in developing procedures or training materials to enhance timely progress review practices.
• Maintain confidentiality and comply with all federal regulations related to participant information.

Requirements :

Bachelor's degree with five to seven years of experience in case management, program compliance, quality assurance, or a related field.

Must be able to obtain and maintain a SSA Public Trust Clearance

If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including :

Paid vacation & Sick leave

Health insurance coverage

Career training

Performance bonus programs

401K contribution & Employer Match