Administrative Assistant - Benefits & Employee Services
Location : Gray, Louisiana
Schedule : 5 / 2
The role of Administrative Assistant supports the Human Resources team, with a primary focus on administering and communicating employee benefits, while also serving as a primary resource for day-to-day employee service needs. From assisting with benefit enrollments to guiding employees through HR processes, this role helps to promote a positive employee experience and upholds Danos' commitment to care for people.
Responsibilities
- Assist employees with benefit-related inquiries, including health, dental, vision, life insurance, and retirement plans.
- Support benefit enrollment, changes, and terminations within HR systems.
- Help prepare and distribute benefits communications, such as enrollment reminders and informational materials.
- Process medical support orders and COBRA enrollments.
- Coordinate with vendors to resolve employee issues and verify eligibility or coverage when needed.
- Maintain benefit records and documentation in compliance with company policy and regulations.
- Serve as a point of contact for general HR and employee service questions.
- Process employment verifications and terminations.
- Maintain employee files and HR databases with accuracy and confidentiality.
- Assist with HR reporting, data entry, and other administrative tasks as assigned.
- Ensure benefit and employee records are accurate, up-to-date, and compliant with company policies and federal / state laws.
- Support HR audits, reporting, and documentation needs related to benefits and employment.
Qualifications
High school diploma or equivalent required; associate's or bachelor's degree in Human Resources, Business, or related field preferred.13 years of administrative or HR experience preferred.Strong knowledge of employee benefits and HR processes strongly preferred.Proficient in Microsoft Office (Excel, Word, Outlook); experience with HRIS systems a plus.Strong attention to detail, organization, and confidentiality.Excellent customer service and communication skills.Core Competencies
Employee-focused and service-oriented mindset.Ability to manage multiple tasks and priorities in a fast-paced environment.Strong interpersonal and problem-solving skills.Commitment to maintaining confidentiality and integrity.Team player with a proactive, can-do attitude.