Would you like the opportunity to get your foot in the door with one of the top, most reputable healthcare organizations based here in the Cincinnati area? Don't miss your chance and apply now!
What you will do as the Scheduler / Back Office Specialist :
Responsible for scheduling appointments for all office providers.Verify patient demographicsVerify insurance.Complete the required registration of patients.Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution.Dependability in areas of attendance, punctuality and the timely performance of duties.A working knowledge of medical terminology is necessary.Help with filing and back office responsibilities when needed.What you will need as the Scheduler / Back Office Specialist :
1 year Previous call center experience in a call center environment.Healthcare knowledge / experience is a plusFamiliar with online data entry / retrieval systemsEpic experience is a plusAbility to multi task and utilize dual monitorsAbility to think critically and pay very close attention to detailMust be customer service focused