Front Desk Coordinator

Job Description

Job Description

We are looking for a personable and organized Front Desk Coordinator to join our team in Richmond, Virginia. This Contract-to-permanent position offers an excellent opportunity for growth and skill development. You will play a key role in ensuring smooth daily operations and providing outstanding service to clients and colleagues.

Responsibilities :

• Greet clients upon arrival, guide them to appropriate spaces, and provide refreshments as needed.
• Answer and direct incoming calls, ensuring accurate information is gathered before transferring.
• Maintain and restock conference rooms and kitchens, keeping them clean and organized.
• Scan, file, and manage documents, including closed files and client records, into the system.
• Open and distribute mail, as well as handle outgoing packages and schedule courier services.
• Manage check pickup processes and check the drop box daily for any new items.
• Assist staff members by opening files, ordering title searches, and conducting property and people searches.
• Enter data into software platforms and generate welcome letters.
• Process checks and complete other assigned clerical tasks to support the team.
• At least 2 years of experience in a similar front desk or administrative role.
• Proficiency in handling multi-line phone systems and inbound calls.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Comfortable with data entry and working with various software systems.
• Excellent interpersonal skills with a friendly and meticulous demeanor.
• Ability to work independently and take initiative in a supportive role.
• Tech-savvy, with the ability to quickly learn and adapt to new tools and processes.
• A detail-oriented approach to clerical duties, ensuring accuracy and thoroughness.