Garage Attendant

Garage Attendant

The Town Club is filled with unique landings for your respite after a long day, with the Rooftop Terrace that lets 13 stories mute the clamor of Downtown Los Angeles, or The Grill which brings signature dishes with fresh ingredients from our Urban Garden, meticulously paired with select wines from our expert sommeliers. With event and overnight rooms, gym, food, drink, and more, the Town Club is an oasis in the heart of one of the busiest cities in the world.

Job overview :

Assist members by parking their cars in designated areas, assisting with luggage, and providing information about the club facilities and services to maximize member satisfaction.

The Garage Attendant is responsible for the following :

• Explain and promote club facility, outlets, and services to members to increase member satisfaction. Provide member with local directions in a courteous and accurate manner.
• Promote teamwork and quality service through daily communications and coordination with other departments.
• Greet arriving members, assist incoming and outgoing members parking their cars in designated areas and return vehicle at members' request in a safe and timely manner.
• Respond quickly to member requests or complaints in a professional manner and ensure appropriate action is taken. Follow up to ensure member satisfaction.
• Conduct inspection of vehicle and record information on valet ticket and in Logbook.
• Provide luggage assistance to members and / or bell staff as needed.
• Provide non-valet parking instructions / guidance / assistance to members upon arrival.
• Perform other duties as assigned.

Requirements :

High School diploma or equivalent plus one year of driving experience. Must speak fluent English. Alcohol awareness certification. Must have a valid driver's license.

This job requires ability to perform the following :

Other :

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.