Personal and Professional Development ManagerCrimson Cup • Columbus, OH, US

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Personal and Professional Development Manager

Crimson Cup • Columbus, OH, US

30+ days ago

Job type

Full-time

Job description

Job Description

About Us

We are a growing company in the coffee and beverage industry, committed to delivering exceptional quality and service while cultivating a culture of continuous improvement and care - for our people, our customers, and our craft. We're looking for an intrapreneurial Personal and Professional Development Manager to help elevate our team and business through thoughtful, hands-on training and leadership development.

Position Summary

As the Personal and Professional Development Manager, you will work directly with the Founder & President to develop and implement a dynamic, ongoing internal training program. Your goal : to grow our people into their full potential - whether they're baristas, managers, business development, marketing or support staff - by building a culture of learning, accountability, and excellence in both technical and soft skills.

This is an ideal role for someone who thrives in fast-paced, people-centered environments and wants to make a direct impact in the coffee and beverage industry.

Key Responsibilities

Training & Curriculum Development

Design and implement an internal training curriculum tailored to various roles : front-line café / barista staff, wholesale support, warehouse / logistics, and leadership.
Collaborate with the Founder & President to align training initiatives with company values and growth goals.
Incorporate both technical training (e.g. coffee knowledge, equipment handling, customer service) and personal development (e.g. communication, time management, leadership).

Program Management

Create engaging learning content (in-person workshops, online modules, videos, etc.).

Identify and recommend an appropriate Learning Management System (LMS) to host and track ongoing training.

Lead training sessions, manage schedules, and track completion rates and performance impact.

Employee Development & Coaching

Partner with department managers to identify skill gaps and create individual development plans.

Foster a culture of coaching, mentorship, and internal career growth.

Provide tools and support for team leads and managers to train and coach their staff effectively.

Measurement & Improvement

Define success metrics for learning programs and regularly gather feedback.

Track ROI on training through performance improvements, retention, and engagement.

Continuously improve programs based on results and company direction

Qualifications

Required

Intrapreneurial Thinking with the drive to achieve results

3+ years experience in learning & development, training, HR, or leadership development

Strong facilitation and interpersonal skills - comfortable leading a session in a café or boardroom.

Experience creating training materials and programs from scratch.

Deep interest in both personal and professional growth frameworks.

Preferred

Coffee / Beverage industry knowledge or barista experience.

Familiarity with AI and LMS platforms (e.g., TalentLMS, Lessonly, or similar).

Coaching certification or instructional design training.

What We Offer

Opportunity to build a company-wide development culture from the ground up.

Collaborative work environment with direct access to leadership.

Room for creativity and autonomy.

Passionate, mission-driven team with a shared love for coffee, beverage, craft and cuisine.

The Person

Intrapreneurial Attitude :

Learning by doing

Unstructured

Fluid

Values emotions as well as reason

Contribution

Results

Relationship-focused

Change

Abundance

Why be an Intrapreneur?

Opportunity to make a lasting difference

See, touch and feel the results of your efforts

Have far more responsibility much faster than the corporate track

Expectations :

Do not expect to be managed. Manage yourself and manage up.

Don't wait to be told what to do - figure out what you think needs doing, check in if you need to, and do it.

Don't expect other people to always pat you on the back - learn how to motivate yourself and ask for positive feedback when you need it.

Coachable - listen and take action on your Entrepreneur / Coach's successful experience

Strategy :

Create Value

Understand your Unique Ability (what you do best and most love doing.)

Provide direction only in the area of your Unique Ability

Provide Confidence - confidence about what you say and what you'll do.

Come to work fully engaged

Curious and always want to learn more

Take Initiative means stepping out, taking a risk and trying something.

The most successful and valued Intrapreneurs don't avoid problems, they actively look for them and tackle them head-on.

Focus on Results - live in the Results Economy, not the Time-and-Effort Economy. Goal is to always be minimizing the time and effort while maximizing the results.

Ownership Attitude

Our greatest lessons occur not when things go as expected, but when they don't, and we learn what to do differently next time.

Own your actions, behaviors and communication for then you'll have the power to change them.

Ask your Coach / Entrepreneur "what do I need to know in order for this project to be successful?"

Be In Alignment

Understand the desired result and do what you need to do to align with it.

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