Operational Support Champion

Operational Support Champion

As an Operational Support Champion in the Financial Solutions Network, you passionately deliver support to the Financial Solutions Centers in your assigned market(s). You are dedicated to mitigating operational risk by monitoring the centers' regulatory compliance, monetary, security, and core operational controls in an ever-changing industry. Performing audits and operational reviews in your assigned Financial Solutions Centers are essential to the execution of our mission and vision. Your efforts help keep the Financial Solutions Centers' doors open allowing for opportunities to equip customers and employees with financial solutions that will help them achieve Financial Confidence. With patience and outstanding time management you work to develop the operational knowledge and skills of the Financial Solutions Centers' teams. You prepare and deliver presentations and train groups of center employees. You are detail-oriented and organized which makes you highly effective in your role.

What Great Looks Like in this Role :

As an OSC, your days will be divided into five essential job functions :

• Champion Process Improvements : 35% of your time will be spent continuously seeking improvement of our processes and procedures. You will do this through the following activities :

Seek continuous improvement of processes and procedures.

Taking an active role in new hire development, assisting with onboarding checklists for Managers and FSSs.

Protect the privacy and security of our customers.

Actively seek ways to improve your professional development.

Bona Fide Occupational Qualifications :

1. Associate's degree or equivalent experience is required. 2. A minimum of three (3) years of experience in banking is required. Experience in operational positions in which you participated in and / or conducted risk / compliance exams for multiple locations is preferred. 3. Excellent communications skills, passionate about helping others, motivated to learn, professionalism, resourcefulness, ability to excel in a complex and dynamic environment. 4. Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems). 5. The ability to interact with all levels of leadership and employees is necessary as is strong analytical skills. 6. A valid driver's license and local and / or regional travel is required. 7. May be eligible for Telecommuting. Qualifications Education