(USA) Senior Manager I, Operations Improvement, Facility

Senior Manager I, Operations Improvement, Facility

Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress, and adjusting performance accordingly. Develops contingency plans and demonstrates adaptability and supports continuous learning.

Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, and conducting regular performance evaluations. Provides recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the Open Door Policy.

Ensures business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting with business partners, managers, coworkers, or other key stakeholders, soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness, and participating in and supporting community outreach events.

Manages multiple projects by defining scope of work and project objectives, establishing project activities, deliverables, milestones, and timelines, coordinating planning activities, and assembling management plans. Tracks changes to plans and ensures resolution of critical issues, manages the governance of project plans, identifies resources needed for project completion, monitors budgets and costs for projects, and delivers presentations, status reports, and other project documentation to stakeholders at regular intervals.

Manages content management initiatives by evaluating and prioritizing content requests, designing, developing, automating, and maintaining tools, templates, and resources, collaborating with the team to develop and implement intranet content, providing guidance to the team on platform functionality, communication approaches, and content quality standards, ensuring content and digital communications methods align with content governance standards, auditing and tracking content variables, and adapting content and digital communication methods to resolve audit concerns.

Manages processes and procedures for areas of responsibility by analyzing data in order to identify existing standards, processes, governance, and workflows, evaluating key business components in order to assess current performance baselines, identifying areas of improvements, editing existing processes, and developing improvement solutions. Ensures program processes are simple and executable with manageable rollout plans, consulting with cross-functional teams to get alignment on improvement solutions, ensuring process is sustainable for future use, and communicating changes and solutions to key stakeholders in order to get buy-in and drive behavior change.

Manages behavior change and process improvement programs in areas of responsibility by evaluating and determining change and improvement needs, partnering with cross-functional teams to develop the operational strategy to simplify processes, providing guidance and expertise on company policies and procedures, ensuring proper controls, tools, and materials are present in order to enhance behavior change, partnering with stakeholders to ensure alignment and support of the processes, monitoring program performance in relation to metrics, identifying post-implementation issues and concerns, and developing and gaining buy-in on changes and resolutions.

Respect the Individual : Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.

Respect the Individual : Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.

Respect the Individual : Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments.

Act with Integrity : Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving.

Act with Integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members : Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.

Serve Our Customers and Members : Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence : Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Strive for Excellence : Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications

Bachelors degree in Business or related field and 3 years experience in retail operations, content development, project management, or related area OR 5 years experience in retail operations, content development, project management, or related area.

Preferred Qualifications

Developing and delivering training, Masters degree in Business Administration, Project Management Certification, Retail consulting, Six Sigma certification, Using Microsoft Office, Working with cross-functional teams.

Primary Location

1410 United Dr, Shippensburg, PA 17257-9552, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.