Oracle Cloud ERP / Fusion Support Specialist (Systems Programmer II)

Salary : $80,172.00 - $155,734.00 Annually

Location : Annapolis, MD

Job Type : Full-Time Permanent

Job Number : 08276

Department : Information Technology

Opening Date : 08 / 20 / 2025

Closing Date : Continuous

Position Description

This posting is for a full-time Oracle Cloud ERP / Fusion Support Specialist (Systems Programmer II). The Oracle Cloud ERP / Fusion Support Specialist will be responsible for providing technical support, troubleshooting, and resolution for our Oracle Cloud ERP / Fusion applications. This role requires a foundational understanding of Oracle Cloud ERP / Fusion modules, with a focus on customer experience within Finance, Purchasing, and Budget. The ideal candidate will possess good problem-solving skills, a commitment to customer satisfaction, and the ability to work collaboratively in a fast-paced environment.

Examples of Duties and Knowledge, Skills and Abilities

KNOWLEDGE, SKILLS, AND ABILITIES

• Experience as an Oracle Cloud ERP / Fusion Support Specialist or similar role.
• Understanding of Oracle Cloud ERP / Fusion modules, specifically Finance (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets), Purchasing, and Budget.
• Understanding of financial processes, procurement workflows, and budgeting principles within an ERP context.
• Good customer service skills with a willingness to build positive relationships with users.
• Ability to diagnose and resolve common technical issues.
• Experience with incident management and ticketing systems.
• Good analytical, problem-solving, and communication skills

Examples of Duties and Knowledge, Skills, and Abilities

(Note : The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

Minimum Qualifications

Graduation from an accredited four-year college or university with major course work in mathematics, public or business administration, or a related field, including or supplemented by specialized training in electronic data processing, programming, operations, and methodologies; and two or more years of experience in telecommunications, computer operating systems, and database management.

Note : Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States. For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.

Note : The Graduation from an accredited four-year college or university with major course work in mathematics, public or business administration, or a related field may be substituted on a year-for-year basis with four (4) or more years of work experience in Oracle Cloud / ERP / Fusion Models. Experience must still be supplemented by specialist training in electronic data processing, programming, operations, and methodologies.

Note : 24 / 7 On-Call Availability Required

Note : Background Check Required

Supplemental Qualifications

Open Access Aetna Select HMO-EPO

CIGNA Dental PPO (Buy-Up)

EyeMed

Term insurance of up to 2 times salary ($100,000 maximum) for employees at no cost.

Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.

Twelve days provided per year, thirteen in general election year

Less than 3 years - 13 days

Accrual at a rate of 15 days a year

Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care

Dependent Care Reimbursement

Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction

01

The supplemental questions are a very important first step in our screening process. Therefore, you are required to accurately and completely respond to each question by providing the information asked in each question. Your responses will be used to initially determine your qualifications and eligibility for this position. DO NOT INDICATE "SEE RESUME" OR CUT AND PASTE YOUR RESUME IN RESPONSE TO THE SUPPLEMENTAL QUESTIONS.This response and a lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. THIS MEANS YOU MAY BE INELIGIBLE FOR FURTHER CONSIDERATION IN THIS RECRUITMENT PROCESS. Please check "yes" to show that you have read and understand this statement.

02

Did you graduate from an accredited four-year college or university with major course work in mathematics, public or business administration, or a related field, including or supplemented by specialized training in electronic data processing, programming, operations, and methodologies? (Graduated from an accredited four-year college or university means that you have a bachelor's degree or higher from a United States-accredited college or university. Examples of related fields include any Computer Science or IT-related degree.)

03

If you indicated "Yes" to an accredited four-year college or university degree, please indicate your Major and Type. Note : Preference given to candidates with Computer Science, Computer Technology, or related IT degrees. If this does not apply to you indicate N / A

04

Note : Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement.Have you attached the appropriate documentation to verify your education?

05

Do you have two (2) or more years of experience in telecommunications, computer operating systems, and data base management?

06

If yes, please detail this work experience. You must include the job title, employer, years of service and duties. This must be in the work history of your application. Insufficient information or failure to follow directions may result in disqualification.

07

Do you have two (2) or more years of work experience as an Oracle Cloud ERP / Fusion Support Specialist or in a similar role?

08

If yes to the two or more years of experience, please detail this work experience. You must provide information to demonstrate your work experience. Include job title, employer, dates of service, and job duties. Do not respond with "See Resume." Inadequate responses or failure to follow directions may result in disqualification.

09

Do you have work experience in the Local, County, State, or Federal Government?

10

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

11

Note : The Graduation from an accredited four-year college or university with major course work in mathematics, public or business administration, or a related field may be substituted on a year-for-year basis with four (4) or more years of work experience in Oracle Cloud / ERP Fusion Models. Experience must still be supplemented by specialist training in electronic data processing, programming, operations, and methodologies. Does this substitution apply to you?

12

If the substitution applies to you, please detail how you meet this substitution. Remember, work experience must still be supplemented by specialized training in electronic data processing, programming, (IT) operations and (IT) methodologies. Please outline your relevant work experience and provide a list of specialized training. Note : Thirty (30) college credit hours in the related field will equate to a year of education. Please provide transcripts to demonstrate the number of college credits you are using to substitute for the year-for-year. Failure to provide a transcript may result in years of education not being credited to your profile.

13

Do you have knowledge of SQL and Oracle database concepts?

14

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

15

Do you have prior work experience and understanding of financial processes, procurement workflows, and budgeting principles within an ERP context?

16

If yes, please detail this work experience. You must provide information to demonstrate your experience. Include job history to support this.

17

Can you work on-site in a hybrid work environment with at least two (2) days in office?

18

Do you have prior work experience in Oracle Cloud ERP / Fusion modules, specifically Finance (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets), Purchasing, and Budget?

19

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

20

Do you have prior work experience with incident management and ticketing systems?

21

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

22

Do you have prior work experience in Oracle BI Publisher reports and FRS (Financial Reporting Studio)?

23

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

24

Do you have prior work experience with Oracle Integration Cloud (OIC) or other integration tools?

25

If you answered "yes" to the question above, please explain how you possess this experience to include position title, length of time in position, and MAJOR duties. This information MUST be reflected in your application. Do Not Respond with "See Resume".

26

Did a county employee refer you? If yes, indicate their name, department and badge / id number. If you weren't referred by an Employee indicate N / A.

27

Do you acknowledge that a Background Check is required for this position?

Required Question