Manager of Facilities, Stores

Manager of Facilities, Stores

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

L.L.Bean is seeking a Manager of Facilities, Stores to join our Real Estate team in Freeport, Maine. This role is responsible for overseeing all facilities operations for our expanding network of domestic retail and outlet locations.

The ideal candidate will bring people leadership, vendor management, and facilities expertise to ensure our stores operate efficiently and reflect the high standards of the L.L.Bean brand. A high level of internal customer service is essential, as this role supports store teams and cross-functional partners in maintaining safe, clean, and operational retail environments.

Key Responsibilities

• Oversee planned maintenance, repairs, and cleaning services across all domestic retail locations.
• Manage vendor relationships and external contractors to support store facilities operations.
• Administer the ServiceChannel work order system to ensure seamless workflow, timely invoicing, and effective communication with store teams and partners.
• Provide exceptional internal customer service by responding promptly and professionally to store needs and ensuring minimal disruption to operations.
• Support new store openings, including training store leaders and staff on facilities protocols and procedures.
• Collaborate cross-functionally with Retail, Finance, and Design & Construction teams to foster a positive and productive work environment.
• Represent L.L.Bean professionally with landlords, vendors, contractors, and other external stakeholders.
• Monitor industry trends and recommend innovations or improvements in facility management practices.
• Develop and manage annual maintenance and repair budgets; prepare monthly variance reports.
• Adjust operational strategies in response to evolving business needs to meet budgetary and performance goals.
• Evaluate and improve job design, team structure, and workflow processes for optimal efficiency.

People Management

Health & Safety Responsibilities

Qualifications

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.