General Manager (Utica)

General Manager

Full-time, salaried position with bonus eligibility

$70-80K / year

New Hartford, NY

We've partnered with a rapidly expanding indoor recreational brand offering unique, family-friendly entertainment experiences. Their venues serve as local hubs for active play, memorable events, and community engagement.

Position Overview

The General Manager oversees all aspects of daily operations at a high-traffic indoor recreational facility. This individual is accountable for delivering exceptional guest experiences, maintaining operational excellence, and leading a diverse team of employees. Success in this role requires strong leadership, customer service expertise, community outreach, and business acumen.

Key Responsibilities

Operational Oversight

• Ensure the facility operates in a safe, clean, and welcoming manner at all times.
• Oversee all operational functions to maximize guest satisfaction and financial performance.
• Monitor compliance with safety protocols and facility maintenance standards.
• Prepare and review financial documentation, including weekly and monthly performance reports.

Team Leadership

Guest Relations

Event Management & Sales Support

Budget & Inventory Management

Required Skills and Experience

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.