Supervisor, Quality Assurance

Position Summary :

We're seeking a proactive and experienced Quality Supervisor to lead our AR Recovery audit team. This role is responsible for overseeing the quality assurance process across multiple FinThrive-supported projects, ensuring that audits are executed with precision and that feedback loops drive continuous improvement. The ideal candidate will have a strong background in hospital revenue cycle operations and a passion for coaching and compliance.

Key Responsibilities :

• Supervise and support a team of Quality Auditors focused on billing, follow-up, denials, and payment posting
• Review audit findings and ensure timely resolution of flagged errors
• Monitor team adherence to ARO platform workflows and FinThrive SOPs
• Collaborate with project leads and operational supervisors to align audit priorities with business goals
• Deliver coaching and performance feedback to auditors based on audit outcomes
• Identify recurring issues and lead initiatives to address process gaps
• Stay current on payer guidelines, billing regulations, and platform updates
• Recommend and implement training programs based on audit trends

Qualifications :

Preferred Qualifications :

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com / why-finthrive.

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The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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