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Manager, Billing & Collections

Manager, Billing & Collections

Beam ImpactNew York, NY, United States
16 hours ago
Job type
  • Full-time
Job description

ROLE & RESPONSIBILITIES

Beam is on a mission to shift $10B from brands to high-impact nonprofits by creating what loyalty would look like if it were designed for today's customers.

This is a unique opportunity to have a massive individual impact : our products have rapidly scaled to millions of users, driving tremendous resources to nonprofits and inspiring more people to start making a bigger impact every day.

As with any fast-growing, early-stage team, responsibilities are likely to evolve. The Manager of Billing and Finance can expect to work closely with 3-4 other members of Beam's growing team to :

  • Oversee the full billing cycle, including accurate and timely invoicing across SaaS and usage-based pricing models
  • Review, adjust, and reconcile invoices to ensure accuracy and alignment with client agreements
  • Manage accounts receivable by proactively monitoring outstanding balances and following up with clients to secure timely payments
  • Serve as the primary point of contact for billing inquiries, resolving discrepancies and ensuring a positive client experience
  • Partner with Finance, Sales, and Client Strategy teams to streamline processes, improve reporting accuracy, and support revenue operations

ABOUT YOU

This is a client-facing role for someone who thrives at the intersection of billing, operations, and customer engagement. The ideal candidate is analytical, detail-oriented, persistent, and energized by solving complex problems in a fast-moving environment. They are just as comfortable working through spreadsheets and SQL queries as they are professionally following up with clients on overdue invoices.

We're looking for :

  • 4-7 years of experience in billing, finance operations, or revenue operations (preferably in a SaaS or usage-based pricing environment)
  • Strong organizational skills and the ability to manage multiple accounts, deadlines, and priorities simultaneously
  • Comfort navigating financial tools and systems (nice-to-haves : Salesforce, Stripe, SQL, Google Sheets, Jira)
  • Excellent written and verbal communication skills, with a professional but persistent approach to client interactions
  • A process-driven mindset with the ability to identify inefficiencies and suggest improvements
  • Bachelor's degree in Finance, Accounting, Business, or equivalent experience
  • BENEFITS & PERKS

    In addition to cash compensation, stock, healthcare, and remote work, Beam will also offer the following perks, as further set forth in the applicable policies :

  • Unlimited PTO : All Beam team members are entitled to unlimited paid time off, with a requirement to take a minimum of two weeks per year.
  • Health and wellness : Your choice of Medical, Dental, and Vision Aetna plans, including some that are fully covered plus a $100 monthly wellness stipend to be used at your discretion (e.g., gym memberships, yoga, meditation apps, etc.)
  • Parental leave : All parents are entitled to paid leave per Beam's parental leave policy. Upon your start date, this includes twelve weeks of fully paid leave after six months of full-time employment at Beam.
  • Professional development enrichment : $750 / year in professional development stipend for conferences, books, course enrollment, and more
  • Regular team events and volunteering, including virtual options
  • Regular on-sites : Travel and hotel covered for on-sites 1-2x per year for the entire Beam team to come together for team-building in NYC
  • Referral bonus : $1,000 referral bonuses for every new member of the growing Beam team that you send our way
  • Remote first with optional NYC HQ : This role may be conducted fully remotely, with the option to work from our gorgeous New York City HQ with sunlight, plants, drinks, snacks, and energy
  • REPORTING

    You will report to Beam's Chief of Staff.

    COMPENSATION

    Your total compensation consists of four parts : base salary, performance based bonus at on-target earnings, partial 401k match, and stock options.

    Total cash compensation for this role is $100,000-$130,000 per year.

    Beam is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other characteristic protected by law.

    We are a remote-friendly company that is able to hire in all 50 states and D.C and Canada. We can't sponsor working visas, so all applicants will need to have work authorization in the US or Canada.

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    Billing Manager • New York, NY, United States

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