Community Living Assistant - FT 2nd Shift

Do you feel called to serve in a Christian Ministry?

Do you want to serve where you make a difference in the lives of others?

Are you looking for a life-changing work experience?

If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to experience and witness radical life transformations.

The Community Living Assistant is a critical member of our ministry by creating a safe, stable, and healthy community while encouraging camaraderie and a sense of belonging among the clients.

We are looking to fill a Full-Time position 2nd Shift (3:30pm - 12:00am)

Working: Friday - Tuesday

Essential Duties And Responsibilities:

Client Supervision & Safety

• Monitor client activity to maintain safety and compliance with house rules by walking the facility regularly, monitoring cameras, and staying engaged in client activities.
• Station in key areas such as the dining hall to observe interactions and provide visible support.
• Conduct room checks, package/purse inspections, and general observation to identify and remove contraband in accordance with search, contraband, and weapons protocols.
• Respond promptly to incidents, escalating safety or behavioral concerns to the Community Living Leader or Lead Community Living Assistant as needed.

Orientation & Client Support

• Conduct orientation sessions for new clients, introducing community living guidelines, facility layout, and basic living expectations.
• Serve as a point of contact for day-to-day client needs, concerns, and emergencies, referring to Client Support Services when necessary.
• Model healthy conflict resolution and guide clients through issues using de-escalation techniques.

Documentation & Communication

• Maintain accurate and timely records of daily activities, incidents, and unusual events in Salesforce and Microsoft Office tools.
• Prepare detailed incident reports before the end of each shift.
• Communicate client community living concerns, needs, and emergencies via Salesforce notes and email updates to appropriate staff.

Medication Administration

• Administer medication in alignment with program policy and accurately document client consumption in the medication log.

Relationship Building

• Build rapport with clients by maintaining a calm, compassionate, and professional presence.
• Demonstrate strong problem-resolution skills to maintain a safe and supportive living environment.

You will uphold the following Christ-centered values:

• Humbly Serve: You strive to live, Love and Lead like Jesus.
• Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided.
• Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve.
• Joyfully celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.
• Strength in Unity: You embrace God's desire for oneness and kingdom-focused unity.

Position Requirements:

• Proven ability to de-escalate conflicts and respond effectively to crises.
• Comfortable thriving in a fast-paced environment with frequent multitasking.
• High energy, with the ability to engage and motivate others toward a common goal.
• Strong communication skills:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write clear reports and correspondence.
• Ability to speak effectively before groups of clients or team members.
• Basic proficiency with Microsoft Office and willingness to use Salesforce for documentation.
• Prior experience in residential or community living programs.
• Training or experience in trauma-informed care or working with vulnerable populations.
• Demonstrated teamwork and collaboration skills.

Physical Requirements:

• Position requires standing for long periods of time and to move and walk to various locations, climb stairs, stoop, kneel, reach, pull, push, bend and twist.
• Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
• Must be able to communicate accurate information
• Must be able to occasionally lift and/or carry up to 20lbs
• Must have peripheral vision and depth perception

Special Job Requirements: This is an essential role for which the expectation is that employees in this role are available to work in the case of an emergency (i.e. public health or weather related emergencies, government intervention, etc). Work schedules and job functions are subject to change based on the business needs.

What we Have to Offer You & Your Family

Employee Benefits:

• Retirement Savings with Matching Contribution
• Medical Insurance
• Dental & Vision Insurance

Employer Paid Benefits:

• 10 Paid Holidays
• Life Insurance
• Short-Term Disability
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Medical Concierge
• Spiritual & Professional Training & Development