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Business Analyst
Business AnalystVDart Inc • Carlsbad, CA, United States
Business Analyst

Business Analyst

VDart Inc • Carlsbad, CA, United States
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Role : Business Analyst

Location : Carlsbad , CA (Onsite)

Type : Contract

Project Overview

  • The UnifAId Data Platform Planning initiative focuses on transforming Customer Experience (CX) and Service Management by integrating data across enterprise systems (ERP, MRP, APS).
  • The project aims to deliver a unified, data-driven ecosystem that enhances visibility, decision-making, and business efficiency.

Role Summary :

  • We are looking for an experienced Business Analyst with a solid background in Customer Experience (CX) and Service Domain processes.
  • The candidate will serve as a bridge between business and technical teams, ensuring seamless integration between ERP systems and enterprise data platforms, and enabling actionable insights through BI and analytics solutions.

    • Key Responsibilities :

  • Analyze and document business requirements across CX, ERP, MRP, and APS systems.
  • Collaborate with stakeholders, architects, and data teams to define data flows, KPIs, and system integrations.
  • Develop and manage business requirement documents (BRD), functional requirement documents (FRD), and user stories.
  • Facilitate the integration of ERP data into enterprise platforms (Databricks, AWS).
  • Use SQL and Power BI to validate data and build visualizations for business reporting.
  • Support Agile ceremonies, prioritize backlogs, and ensure delivery alignment with business goals.
  • Communicate technical details effectively to non-technical stakeholders.
  • Promote best practices in data quality, governance, and reporting consistency.

    • Required Skills & Experience

  • Overall Experience : 7 10 years in Business Analysis, with 4 5 years of domain experience in Customer Experience (CX) and Service Management.
  • Proven experience with ERP systems (preferably MRP, APS) and integration projects.
  • 4 5 years of hands-on experience with SQL and Business Intelligence tools (Power BI preferred).
  • Exposure to cloud data platforms such as Databricks and AWS.
  • Strong analytical, problem-solving, and communication skills.
  • Proven ability to work in Agile environments and influence cross-functional teams without direct authority.

    • Preferred Skills

  • Working knowledge of GitHub for version control and collaboration.
  • Understanding of data pipelines, transformation workflows, and visualization best practices.
  • Familiarity with modern data architectures and cloud-based analytics ecosystems.
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    Analyst • Carlsbad, CA, United States