Senior Manager, Technical Services

Senior Manager, Technical Services

At Allied, everything starts with purpose. In the role of Senior Manager, Technical Services , you will create a workplace culture that is consistent with the overall vision, mission, strategy, and values, to lead a team, projects, and budgets preparation, and to ensure the properties are performing to expectations relative to building systems, customer service excellence, physical attributes, and curb appeal by delivering on the following responsibilities.

Who are you?

We are building upon our achievements at Allied, and the future is exciting. How can we be so sure? We have people like youengaged, risk-takers who consistently deliver their best.

Throughout your career, you have stood out for your pursuit of excellence. You are self-motivated, take ownership, and lead by example. In doing so, you elevate your team and collaborate towards your collective goals.

Above all, you are excited by Allieds mission and the contribution we make to improve cities and communities.

What will you do?

• Comply with company policies and standard operating procedures and take accountability for implementing and enforcing building standards and efficiencies.
• Ensure compliance with all national, provincial, and municipal legislation, regulations and codes, including health and safety, environmental programs, studies and inspections
• Implement operational best practices to align your portfolio with Allieds National Operating Framework.
• Provide subject matter expertise (SME) to upper management and act as a conduit of property issues and operational activities to the operations teams.
• Actively participate in development and implementation of national conformance strategic sourcing and procurement standards.
• Responsible for overseeing building commissioning, maintenance, and operations, such as HVAC, Life and Safety, elevating devices, building envelope, electrical and data distribution, and other related equipment and systems.
• Conduct routine inspections on all site mechanical, electrical, and HVAC systems and related equipment including but not limited to water treatment, boilers, heat pumps, roof top units, air conditioners, on a regular basis to ensure equipment is maintained in good working order.
• Oversee the preventive maintenance platform and all related modules.
• Execute all preventative maintenance tasks as prescribed on all equipment and systems and modify tasks and information as required
• Ensure that all fire protection equipment & systems are inspected & tested at recommended intervals for proper operation to meet legislative requirements and ensure tenant and customer safety.
• Ensure seasonal building requirements and services such as ice and snow clearing, salting, seasonal decorating, and grounds keeping are met. Ensure that work is carried out, appropriately and according to the service agreements.
• Yardi FM and Tenant requests requirements : audit response times monthly on all tenant and preventive maintenance requests, ensure all services performed are recorded in the system, and review on regular basis all relevant reports, make recommendations and deliver solutions to improve the service level.
• Develop audit management tools and schedules to ensure compliance, quality control and internal best practice execution.
• Establish and provide monthly / quarterly KPI report.
• Ensure all tenant concerns are addressed in a timely and professional manner and assist in solving issues as required. Follow up with the tenants to ensure they are satisfied with the work.
• Manage the procurement of all supplies and services required for property / portfolio by
• Reviewing service contracts, overseeing RFP processes and providing input on supplier selection.
• Ensure service contracts are enforced, service levels are achieved, and contractors are adequately supervised when on site.
• Own the development and approval for capital budgets within the assigned portfolio and work closely with Portfolio Operations in the preparation of building operating budgets.
• Actively participate in Budgeting, monitoring and execution of all regional & / or National building operations initiatives and programs.
• Lead the planning and execution of condition assessments, life cycle analysis, and feasibility studies in the portfolio.
• Lead the preparation & ongoing maintenance of capital budgets for all buildings in the portfolio.
• Adhere to & lead full enforcement of Allieds Emergency Management Protocol (EMP) and Emergency Response Plan (ERP)
• Ensure proactive maintenance and operation, and lead contingency planning and implementation at property / portfolio
• Collaborate and communicate regularly with the Portfolio Operations team to ensure department objectives are met.
• Work closely with Portfolio Operations, Leasing, Construction, and Development teams on tenant improvement work, landlords work, capital improvements and / or base building projects. This includes timely turnover and preparation of vacant premises.
• Work closely with Portfolio Operations to ensure Allieds street to suite requirements are always met and maintained
• Develop and sustain cooperative and collaborative working relationships with all internal functional teams, vendors, users / occupants and the community.
• Complete assigned duties with respect to Allied Sustainable Well Being and User Engagement Programs.
• Participate in the certification process for BOMA, LEED, WELL, if applicable.
• Responsible for properties transition from development to full occupancy.
• Respond to after hour calls and / or emergencies when required.
• Direct root cause analysis related to operational failures and oversee implementation of corrective actions.
• Implement lessons learned from portfolio reviews and integrate into national operating standards
• Complete any other duties as required.

Leadership Responsibilities

What are we looking for?

Who are we?

Allied Properties REIT (TSE : AP.UN ) is a leading owner and operator of distinctive urban workspace in Canadas major cities. Allieds business is providing knowledge-based organizations with distinctive urban environments for creativity and connectivity.

We are also a great place to work. Allied is listed as a 2025 Best Employer in Canada as part of Mercers Best Employers global certification, which distinguishes organizations that demonstrate strong results in employee engagement, organizational agility, engaging leadership and talent focus.

We are committed to hiring the most qualified candidates with a dedication towards supporting diversity, equity and inclusion across our organization. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, origin, sexual orientation, disability and socioeconomic background.

Note : If you require any form of accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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