Field Service Manager PS

Job Description

Job Description

Description :

POSITION TITLE : Field Service Manager

EFFECTIVE DATE : August 2024,

REPORTS TO : Field Service General Manager

DEPARTMENT : Field Service

STATUS : Exempt

LOCATION : Remote

POSITION DESCRIPTION SUMMARY

The Regional Field Service Manager will oversee power transformer installation, maintenance, and repair. FSM will manage a work planner, external resources, and a team of field service technicians and equipment for a defined region that supports installing, maintaining, and testing new power transformers and existing customer assets.

ESSENTIAL FUNCTIONS

Management :

• Oversee and manage a team of field service technicians who install, test, and maintain power transformers and high-voltage (HV) breakers.
• Oversee the coordination and scheduling of services with customers, resources, and internal teams to meet project timelines and quality standards and ensure efficient resource use.
• Manage assigned fleet DOT and CDL requirements
• Provide technical assistance and troubleshooting for field issues related to transformers and HV breakers.
• Conduct root cause analysis and implement corrective actions for any technical problems.

Team Leadership :

Safety Compliance :

KNOWLEDGE, SKILLS & ABILITIES

EDUCATION AND EXPERIENCE

WORKING RELATIONSHIPS

PHYSICAL JOB DEMANDS

WORKING CONDITIONS

Monday through Friday and on-call will be required.

DISCLAIMER CLAUSE

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with the position.

Requirements :