Senior Hardware & Software IT Asset Specialist, IT Service Center

Senior Hardware & Software IT Asset Specialist

The role of the Senior Hardware and Software IT Asset Specialist is to actively manage all hardware and software assets within the organization. This includes planning, monitoring, and recording software licenses and / or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spending across the organization. The Senior Hardware and Software IT Asset Specialist will also develop and make recommendations to improve procedures for tracking company assets to oversee quality control throughout their lifecycles. The Senior Hardware and Software IT Asset Specialist will report directly to the Senior Manager / Director of IT Asset Management.

Duties and Responsibilities :

• Consolidating software records as part of a larger scale
• Purchasing, receiving, tracking, and documenting new and existing software license agreements
• Build relationships with vendor POCs and other counterparts to effectively work time-sensitive requests.
• Work with Sr Asset Manager on tracking and documenting project-related software orders
• Train new team members regarding our software module within ServiceNow platform
• Perform risk analysis to determine unnecessary waste on unneeded software, hardware & cloud technology.
• License compliance, AKA 'being audit ready.'
• Utilize reporting and documentation tactics.
• Purchasing and disposing of software tools,
• Work with Deskside Support to ensure software is performing as needed,
• Staying within the organization's policies, software license compliance, and other software-related activities.
• Software license audits
• Developing the software asset management policy in line with the rest of the asset management policies.
• Evaluate the software submission, explore if any alternative solutions are already in use in the organization or if a cheaper alternative is available in the market, and efficiently process the request.
• Software Asset Management (SAM) accounts for all software, both virtual and non-virtual, along the software lifecycle.
• Negotiate volume contracts to eliminate or reallocate software licenses that have been underutilized.
• Work with corporate security and risk practices to ensure that the organization and software are compliant with licensing and security, and not vulnerable to attack.
• Improve productivity and workflows.
• Limit the cost of overhead by streamlining IT processes through automation or management, including issue tracking.
• Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment, and usage of software.
• When new software is required, the software asset manager is responsible for coordinating the purchase by working with the senior asset manager, stakeholders, and vendors.
• Negotiate software license agreements and get the best option according to the organization's requirements.
• Software Harvesting - Upon the departure of staff or disposal of assets, software harvesting must be done to recoup licenses.
• Knowledge of ServiceNow application to maintain software licenses, vendors, license counts, policy / procedures, and knowledge-based articles (KBAs)

Skills :

Education & Experience Requirements :

Preferred Experience Requirements :

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations : The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants / candidates can contact Employee Accommodations via email at employee-accommodations@.

Benefits Package Highlights :

Hiring Range : $86,000.00 - $90,500.00