Assistant Client Service Manager

Assistant Client Service Manager

We are seeking a highly motivated Assistant Client Service Manager to join our dynamic team. This role is responsible for assisting the Client Service Manager with the day to day operations and ensuring our clients receive exceptional service. In the absence of the Client Service Manager the Assistant Client Service Manager will fill in and be the liaison between Bergen Logistics and our clients.

Duties and Responsibilities

• Assist and help the Client Service Managers assign job tasks and projects to the warehouse.
• Prepare, analyze, and send daily reports.
• Create and import flat files as needed (Inventory, ASNs, Pick tickets).
• Plan and track the inbound materials and put away new receiving.
• Monitor WMS system to track SLA.
• Communicate with warehouse teams and escalate issues.
• Intercept carrier packages as needed.
• Printing orders as needed.
• Coordinate and monitor warehouse Inbound and Outbound shipments.
• Collect and report data and photos as needed.
• Enter warehouse transfers of raw materials.