The Senior Solution Architect, D&T — Plan to Produce partners with Quality and Operations to define, design, and deliver technology-enabled solutions across the Plan-to-Make workstream. This role is primarily responsible for SAP Quality Management (QM) processes and integrations with LIMS and MES systems, ensuring best-in-class support and alignment with company policies, regulatory requirements, and D&T standards. The architect will drive strategic direction, manage support strategy and SLAs, and enable productive, high-quality delivery across SAP and MES environments. This is a 12-month hybrid contract requiring 3 days onsite per week in Exton, PA.
Responsibilities
- Collaborate with Quality, Operations, and Warehouse functions to understand business needs and translate them into detailed SAP and D&T technical requirements.
- Lead strategic planning, solution design, and technical delivery for SAP Quality Management and Supply Chain capabilities.
- Manage support operations including ticket handling, master data maintenance, release management, and SLA performance.
- Provide hands-on delivery of SAP QM functionality and enhancements to meet defined business requirements.
- Solve complex issues by applying deep functional and technical expertise within the ERP Services Delivery model and regulatory frameworks (SOX, FDA GMP).
- Create and maintain project artifacts including project charters, plans, budgets, and capital requests in accordance with Project and Portfolio Management processes.
- Develop and maintain system lifecycle documentation such as SOPs, SOIs, and Job Aids in compliance with corporate policies.
- Participate in and adhere to the Change Control process.
- Support Lean Sigma initiatives and continuous improvement programs.
- Ensure consistent, reliable attendance; comply with all safety regulations, procedures, and company policies.
- Collaborate with local and global teams while prioritizing and executing work effectively in a high-pressure, fast-paced environment.
- Travel globally as needed (up to 10%).
Requirements
Education & Experience
Bachelor's degree in Computer Science, Information Systems, Engineering, Business Management, Supply Chain, or related field (or equivalent experience).Minimum of 8 years of relevant work experience.Experience managing support teams and driving delivery in global environments.Technical Skills
In-depth expertise in SAP Quality Management (QM) with strong understanding of integrations to SAP PP / PI in SAP ERP.Experience with at least two full end-to-end SAP ERP implementations ; exposure to SAP S / 4HANA is a plus.Deep understanding of SAP QM configurations and functional areas including :Quality PlanningInbound, In-Process, Recurring, and Outbound InspectionsQuality NotificationsBatch Management, Traceability, RecallsWorkflow ManagementNon-Conformance ProcessesMultiple SpecificationsPhysical Samples & Stability AnalysisResult RecordingQM ReportingExperience with MES and LIMS system integrations is strongly preferred.Skilled in managing SLAs, performing regression testing, and coordinating master data cleansing.Ability to guide and mentor team members; may direct work of others.Soft Skills & Additional Abilities
Strong communication, prioritization, and problem-solving skills.Ability to work independently with sound judgment and urgency.Comfortable in virtual, global, and high-pressure work environments.Commitment to adhering to SOPs, quality standards, and safety requirements.Preferred Qualifications
Agile & Scrum certificationITIL certificationAdditional Details
Hybrid role requiring at least 3 days onsite.Global travel up to 10% (approx. 26 business days per year).