Counter Manager, Department Stores
BIOLOGIQUE RECHERCHECosta Mesa, CA, US16 days ago
Job type
- Full-time
- Quick Apply
Job descriptionTeam Leadership & Talent Development Lead, coach and develop a high-performing team of estheticians and sales associates to achieve individual and counter goals. Conduct regular training on product knowledge, luxury client service, and retail best practices. Foster a collaborative adn supportive team culture rooted in excellence, consistency, and brand integrity. Sales Strategy & Event Execution Own and manage counter sales projections, busines & sales strategy, client experience & team success. Maximize sales through proactive outreach, personalized clienteling and strategic event planning. Implement retail activations, new product launches, and promotional initiatives that drive traffic and boost conversion. Monitor performance KPIs, optimize staffing, and report key metrics to brand and department store stakeholders. Client Experience & Skincare Expertise Deliver personalized skincare consultations and educate clients on high-performance regimens that align with their skin goals. Ensure every guest receives an exceptional experience, whether shopping at the counter or visitng the spa suite. Serve as the lead authority on brand positioning, ingredients, and service p hilosophy providing a luxurious and informative client journey. Spa Appointment & Treatment Coordination Oversee the daily schedule and operations of the in-store spa suite, ensuring efficiency, accuracy, and a seamless client flow Manage the booking, confirmation, and follow-up process for facial appointments and treatment services. Ensure estheticians are supported with the tools, protocols, and timing required to deliver exceptional treatments Operations & Visual Merchandising Maintain an elevated counter and spa environment through meticulous cleanliness, inventory management, and visual presentation. Ensure compliance with all health, safety, and operational procedures in collaboration with store management. Manage POS transaction, daily opening / closing, and ensure accuracy of reporting and spa appointment records. Minimum 3 years of experience in a luxury skincare, spa, or beauty retail environment Prior experience managing teams and spa or treatment room operations preferred Strong skincare knowledge and a passion for wellness adn results-driven services Must be available to work a flexible scheule including weekends, evenings, and holidays Core Compentencies : Leadership presence with the ability to coach, inspire, and hold a team accountable High-touch service skills with strong emotional intelligence and discretion Sales-driven mindset with clienteling expertise and goal orientation Organizational excellence and the ability to manage both service and retail operation Technical Proficiency : Proficiency in appointment scheduling systems, department store POS, and CRM tools Comfortable analyzing performance reports and translating insights into action Powered by JazzHR
Counter Manager Summary :
- As the Counter Manager, you are the ambassador of our brand within the department store. You are responsible for driving sales performance, overseeing spa operations, and managing a team of estheticians and brand ambassadors. Through expert product knowledge, refined client service, and strong team leadership, you will elevate the in-store experience, growt he client base, and ensure every touchpoint reflects the prestige of the brand.
Key Resonsibilities :
Experience & Qualifications :
Create a job alert for this search
Department Manager • Costa Mesa, CA, US
Related jobs
Nordstrom Beauty Counter Manager.In the Nordstrom Beauty Department, we strive to make our customers feel their best.As a member of the Nordstrom Beauty community, you'll create personalized beauty...Show moreLast updated: 22 days ago)
AT&T Authorized Retailer - Assistant Store Manager – Hiring Immediately.Blue Link Wireless is proud to be one of the fastest-growing AT&T Authorized Retailers in the country, and we’re just getting...Show moreLast updated: 30+ days ago
Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 16 days ago Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 16 days ago 
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales, you are looked at as the "face of the retail store" and the go...Show moreLast updated: 30+ days ago Counter Manager In Macy's Cosmetics Department.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.
A story about innovations and traditionsa...Show moreLast updated: 30+ days ago 
Macys is more than just a store.One thats captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible productsab...Show moreLast updated: 19 hours ago
Macys is more than just a store.One thats captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible productsab...Show moreLast updated: 12 hours ago
Delivers premier, front line customer service by greeting, providing information, answering questions and / or offering assistance to customers, vendors and general public.
Responds to and provides cu...Show moreLast updated: 30+ days ago Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 16 days ago 
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and prod...Show moreLast updated: 30+ days ago
Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 1 day ago
As a Counter Sales Associate, you will be responsible for providing an exceptional customer experience with direct involvement in day-to-day operations and positively impacting sales goals.You will...Show moreLast updated: 15 days ago Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 20 days ago 
A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is commi...Show moreLast updated: 3 days ago Counter Manager In Macy's Cosmetics Department.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.
A story about innovations and traditionsa...Show moreLast updated: 30+ days ago 
As a Department Manager, you'll be the leader supporting and encouraging your whole team.By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and...Show moreLast updated: 2 days ago A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is commi...Show moreLast updated: 30+ days ago
- Promoted
Beauty Counter Manager - Pat McGrath - South Coast Plaza
NordstromCosta Mesa, CA, USFull-time
Wireless Retail Assistant Store Manager
Blue Link Wireless (AT&T Authorized Retailer)Aliso Viejo, CA, USFull-time
- Promoted
Retail Cosmetics Sales Counter Manager - MAC, Victoria Gardens - Full Time
Macy'sRancho Cucamonga, CA, USFull-time
- Promoted
Retail Cosmetics Sales Counter Manager - Trend Beauty, Sherman Oaks Fashion Square - Full Time
Macy'sSherman Oaks, CA, USFull-time
- Promoted
Store Counter Sales
Genuine PartsEl Monte, CA, USPart-time
- Promoted
Retail Cosmetics Sales Counter Manager - Lancome, Pasadena Plaza on Lake Avenue - Full Time
Macy'sPasadena, CA, USFull-time
- Promoted
- New!
Retail Cosmetics Sales Counter Manager - Trend Beauty, Sherman Oaks Fashion Square - Full Time
MacysSherman Oaks, CA, United StatesFull-time +1
- New!
Retail Cosmetics Sales Counter Manager - Trend Beauty, Sherman Oaks Fashion Squa
MediabistroSherman Oaks, CA, United StatesFull-time +1
- Promoted
Counter Sales
AC ProSan Dimas, CA , USFull-time
- Promoted
Retail Cosmetics Sales Counter Manager - Trend Beauty, Mission Viejo - Full Time
Macy'sMission Viejo, CA, USFull-time
- Promoted
Assistant Department Manager (Deco)
Floor & Decor HoldingsFullerton, CA, USFull-time
- Promoted
Senior Assistant Store Manager
Spencer'sBrea, CA, USFull-time
- Promoted
Counter Sales Associate
Lennox InternationalWhittier, CA, USFull-time
- Promoted
Retail Cosmetics Sales Counter Manager - MAC, Mission Viejo - Full Time
Macy'sMission Viejo, CA, USFull-time
- Promoted
Counter Sales
White CapOntario, CA, USFull-time
- Promoted
Retail Cosmetics Sales Counter Manager - Estee Lauder, Montebello Town Center - Full Time
Macy'sMontebello, CA, USFull-time
- Promoted
Department Manager-Irvine Spectrum
H&M GroupIrvine, CA, USFull-time
- Promoted
Counter Sales Associate
White CapSignal Hill, CA, USFull-time