Housekeeper

Job Description

Job Description

Housekeeper

SUMMARY : The Housekeeper is responsible for the cleanliness of guestrooms and public areas of the facility. Cleanliness of guest rooms includes replacing guest amenities and supplies in rooms, replace dirty linens with clean items, make beds and fold terry, clean bathrooms, remove trash, dust, vacuum and report any out of service items to the Facilities department. All Team Members are required, on a continual basis to… Comply with all property and department policies, practices and procedures. Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution. Maintain a professional departmental, company and community reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

• Maintain confidentiality of proprietary and guest information; protect company assets and guest privacy.
• Report any maintenance problems or safety issues to appropriate departments.
• Housekeeper will also be responsible for maintaining a constant supply of clean linen for the hotel.
• Speak with others using clear and professional language.
• Comply with quality assurance and safety expectations and standards. The Housekeeper must follow all company safety and security policies when entering guest rooms and report any suspicious activity to the Security and / or Guest Concierge departments.
• Be familiar with hotel amenities, restaurants, and hotel policy to assist guests with requests for information.
• Housekeepers should be able to make a bed, clean bathroom, complete turnover of rooms, within a reasonable amount of time.
• Maintain stock level of clean linen, and housekeeping supplies.
• Perform all stages of linen processing, including but not limited to collecting, transporting, sorting, weighing, loading and unloading (washers and dryers, and chutes) ironing, folding, storing, and delivering.
• Perform other reasonable job duties as requested by Supervisors and / or Leads.
• Cleans, sweeps, mops, dusts, vacuums, polish walls, clean floors and fixtures within facility. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSE, AND REGISTRATIONS

EDUCATION and / or EXPERIENCE :

SPECIAL QUALIFICATIONS : Strong organizational skills required.

SAFETY REQUIREMENTS : Safety is a core value at Shoshone-Bannock Gaming / Hotel. The ability to work safely and prevent personal injury is a key job requirement of every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.

LANGUAGE SKILLS : Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS : Ability to work with mathematical concepts such as addition subtraction and multiplication tables.

REASONING ABILITY : Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear. The Employee frequently is required to stand and walk. The Employee is frequently required to lift up to 50 lb., and occasionally required to lift up to 75lb. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. When on the casino floor or other designated areas may be subjected to tobacco smoke.

Discover Amazing Benefits at Shoshone-Bannock Casino Hotel!

At Shoshone-Bannock Casino Hotel, we believe in taking care of our team members. Check out the fantastic benefits you'll enjoy when you join our family :

Paid Leave and Holidays :

Comprehensive Benefits Package :

Enrollment Information :

Ready to make a difference in our team and enjoy these amazing benefits? Apply now and become a part of our team at Shoshone-Bannock Casino Hotel!

Please fill out the attached application and send it to Josephine Tuell at josephine.tuell@shobangaming.com .

If you have any questions or concerns, please reach out to Josephine at 208-238-4800 ext. 3041 .