Front Desk Associate

Job Description

Job Description

Description :

Precision Healthcare Specialists is seeking a warm, professional, and organized Front Desk Coordinator to join our Magnolia Breast Center team. As the first point of contact for patients, this role is vital in creating a welcoming and supportive environment. The ideal candidate will provide exceptional customer service while managing patient check-ins, scheduling, and administrative tasks that help our clinical team deliver outstanding care.

Key Responsibilities :

• Greet and check in patients in a friendly, professional manner.
• Verify insurance information, update demographics, and collect co-pays and required documentation.
• Schedule, confirm, and manage patient appointments for imaging and consultations.
• Answer and route phone calls promptly, assisting patients with questions and concerns.
• Collaborate with the clinical and nurse navigation team to ensure a smooth patient experience.
• Maintain patient confidentiality and comply with HIPAA regulations at all times.
• Assist with scanning, filing, and maintaining accurate records within the EMR system.
• Ensure the front desk area is organized, clean, and welcoming.

Requirements :

Why Join Precision Healthcare Specialists :