Job Description
Job Description
Description : Who is Menlo?
Menlo’s purpose is to create better technologies to solve problems for clients in school districts and communities nationwide. We know when organizations like schools spend less time on making technology work, they can spend more time doing the things they do best, like educating children. And when educators can focus on the children, we help them achieve their goal of life transformation. From our roots as a startup, we've evolved into a firmly established corporation while retaining the hunger and drive of our entrepreneurial beginnings. At Menlo, our mission is to go beyond "good enough" and provide groundbreaking technology solutions that shape a better future for both our clients and the generations to come.
You will provide support to our client’s internal systems as well as shared hosted infrastructure platforms. This role is responsible for the effective installation, deployment, support, and administration of all software, servers, and related systems. You must have excellent knowledge of Windows servers, all operating systems, and the ability to diagnose / troubleshoot computer, network, and system-related issues.
You will :
- Oversee maintenance of VMware, vSphere, virtualization, and storage environments
- Manage server and network monitoring
- Manage application installation, upgrades, and maintenance
- Plan and execute server migrations and upgrades
- Automate repetitive tasks to drive efficiencies; create documentation for future reference
- Provide updates and feedback to users and internal teams regarding efforts to resolve complex issues
- Manage multiple tasks and issues at the same time and maintain service level agreements
- All other duties as assigned
Requirements : You Have :
5+ years of technical experienceMicrosoft Certified : Windows Server Hybrid Administrator Associate, Net+, Sec+, or other relevant certifications preferredExcellent troubleshooting skills on a large and multisite scaleOutstanding oral and written communication skills, with the ability to translate complex technical concepts into clear, accessible language for audiences with varying levels of technical expertiseExperience with applications used in an educational environment preferredFamiliarity with Nimble SAN, Dell & Cisco Servers, PRTGUnderstanding of scripting languages such as Windows Command Shell, Powershell, etc.Highly self-motivated and capable of maintaining a high attention to detailExperience working individually and in a team-oriented environment; a high level of availability to resolve problems