Referral Coordinator-Medicine

Job Description

Job Description

Under general supervision, ensures that all referrals from Primary Care Physicians are handled according to practice and payer guidelines and that patients receive appropriate support in obtaining needed services. Also ensures that referral and pre-authorization activities are undertaken in order to provide maximum patient and provider satisfaction and maximum reimbursement. Schedules patients for follow up appointments as a part of the checkout process. This role also has the responsibility of checking in patients that have appointments with the practice.

DEPARTMENT ESSENTIAL FUNCTIONS

• Check in and check out. Scheduling appointments with accuracy and completeness. Collect co-pays that are due at time of service.
• Pre-registration checks to ensure insurance is verified and applicable referrals are available
• Clerical duties, faxing, EVS, Insurance verification and prior auth when needed
• Patient satisfaction, exceptional front desk service. Provide welcoming, courteous and professional experience for all patients during check in and check out.

ESSENTIAL FUNCTIONS

EDUCATION and / or EXPERIENCE

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education / training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here : https : / / www.umfpi.org / jobs / summary -employee-benefits