Manager, Project Intake & Reporting

Manager, Project Intake & Reporting

The Office of Communications and Marketing (OCM) at MUSC is seeking a passionate and forward-thinking Manager, Project Intake and Reporting, to help lead our transformation into a more agile, customer-centric, and innovative organization. We're looking for change agents who thrive in fast-paced environments, embrace continuous evolution, and are excited to make a meaningful impact across MUSC's Health, Research, and University divisions.

This role is ideal for a self-starter who is comfortable working in ambiguity, resourceful in solving problems independently, and proactive in taking initiative to move projects forward. You'll manage project intake, facilitate cross-functional collaboration, and help manage projects across a diverse portfolio of initiatives. You'll be instrumental in shaping how OCM delivers value, ensuring projects are launched with clarity, executed with precision, and completed with excellence.

This role is an on-site position in downtown Charleston, SC and does not offer relocation support. The role is not eligible for remote or hybrid work.

Key Responsibilities

Project Intake & Management (35%)

• Lead scoping meetings with internal customers and requesters to clarify project objectives and requirements.
• Document project requests using standardized intake formats within OCM's project management platform (Monday.com).
• Build, maintain and analyze dashboard metrics to assess project feasibility and resource availability.
• Advise requesters on alternative solutions when appropriate.
• Facilitate project kickoffs and ensure alignment across OCM teams including Marketing, Communications, Brand and Web.
• Distribute project documentation to relevant teams to support timely and effective execution.
• Provide responsive and professional customer service, incorporating feedback for continuous improvement.
• Monitor project timelines and milestones, communicating updates and changes to all stakeholders.

Project Oversight & Reporting (30%)

Planning & Operations (30%)

Other Duties as Assigned (5%)

Qualifications & Key Skills

Education : Bachelors Degree or Equivalent Work Experience. Experience : 7 years progressive work experience and 2 years management experience.

Project Management Professional (PMP) Certification or any other Project Management Certification is Preferred.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and / or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.