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Customer Service Representative

Customer Service Representative

National Exchange Bank and TrustRandolph, WI, United States
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve.We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.

As a Customer Service Representative, you will spend time :

  • Providing guidance to help customers make decisions about their financial needs.
  • Completing teller transactions including cashing checks, processing deposits, and withdrawals.
  • Offering appropriate bank products and services.
  • Balancing and maintaining a cash drawer with accuracy and attention to detail.

Essential Knowledge & Skills

The following skills are needed to be successful in your banking career as a Customer Service Representative :

  • Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
  • Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
  • Ability to communicate effectively via phone, email and in person.
  • A high school diploma or equivalent.
  • Benefits Offered

    National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including :

  • Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contributions
  • Short and Long Term Disability
  • Employer Paid Life and AD&D Insurance
  • Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
  • 401(k) with Employer Match & Profit Sharing
  • Paid Time Off
  • Flexible scheduling
  • Education Assistance Program
  • Product & Service Discounts & more!
  • PIddb0a7d08fc6-29952-36178939

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    Customer Service Representative • Randolph, WI, United States

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