Lead Certified Nursing Assistant (CNA)

Job Description

Job Description

Lead Certified Nursing Assistant Job Description

Job Overview : The Lead CNA is responsible for implementing and managing quality assurance processes. This role ensures our home care services meet established standards and regulatory requirements and contribute to clients' overall well-being and satisfaction. The Lead CNA collaborates with caregivers, clients, and other stakeholders to maintain and enhance the quality of care.

Responsibilities :

• Quality Control in Care Delivery :

Develop, implement, and oversee quality control processes for home care services.

Stay informed about and ensure compliance with relevant home care regulations and industry standards.

Implement systems for monitoring and assessing client satisfaction with home care services.

Evaluate and review individualized care plans to ensure they meet clients’ unique needs and preferences.

Provide training to caregivers on quality assurance processes, regulations, and best practices.

Establish and maintain documentation related to quality assurance processes, caregiver performance, and client feedback.

Follow incident reporting policies and assist with any necessary corrective action.

Collaborate with caregivers, healthcare professionals, and administrative staff to address quality-related issues.

Identify opportunities for continuous improvement in the delivery of home care services.

Skills / Qualifications :

Technical Requirements :

Benefits :

Schedule : Monday-Friday 9 am- 5 pm with weekends and after hours as needed. 40 hours per week. Hybrid work from home schedule.