Senior General Manger

Senior General Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Senior General Manager (SGM) functions as the professional-in-charge of the specific asset(s) under management. As the lead professional, the SGM is responsible for all aspects of client and tenant satisfaction. Of specific importance is achieving stated financial results (NOI and cashflow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). The SGM is responsible for working directly with the client and Group Manager to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the SGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (e.g. leasing specialists, vendors, contractors, and building employees). The SGM is responsible for the management, supervision, and professional development of all property personnel. Coordinate with immediate supervisor and HR to address any personnel performance issues. Additionally, the SGM is responsible for representing JLL in the local and regional business and real estate community to promote JLL's reputation and capabilities to prospective tenants and clients.

Job Responsibilities

Operations

• Inspects facilities and equipment to determine extent of service and equipment required. Recommends, justifies, develops, and coordinates projects that enhance the value of the property.
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services. Assembles and analyzes contract bids, and submits bids, recommendations, and standard form contract agreement to Vice President for execution. Acts as primary contact for service contractors and vendors. Participates in group bid process as appropriate.
• Approves purchases of supplies and equipment for use at managed office buildings.
• Inspects all properties on a regular basis to ensure building operations are performing according to JLL standards and procedures.
• Assists in the completion and approves annual submissions for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.)
• Directs the development, revision and implementation of property manuals and on-line systems.
• Ensures that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight is kept updated on a regular basis.
• Verifies the correct preparation of office equipment leases and maintenance agreements by Assistant General Manager and / or Property Administrator.

Financial

Client / Tenant Service

Prepares and / or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.

Management

Skills and Knowledge

License : Real Estate License

Education / training Bachelor's degree (B.A. / B.S.)

Years of relevant experience Minimum of eight (8) years of commercial real estate or property management experience. Must have at least five (5) years' experience at managing people; specifically, a staff of four (4) or more.

Physical work requirements and work conditions- In compliance with The Americans with Disabilities Act (ADA), the General Manager's responsibilities are such that to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply :

Estimated compensation for this position : 150