Floral Manager-Silver Spring

Floral Department Manager

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities :

Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the floral department.

Supervises, motivates, directs, trains and participates in the hiring of floral department personnel assigned. Monitors associate performance and recommends personnel action such as hiring, firing, layoff and disciplinary action. Schedules associates assigned to ensure adequate coverage and service level.

May order balloons, helium tanks, plants, flowers, accessories and supplies. Ensures product freshness and selection. Monitors and responds to special occasion merchandise requirements, sales trends, ad or seasonal promotions, and customer feedback.

Performs receiving duties including breaking downloads, verifying orders against invoice, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Properly conditions and handles all indoor and outdoor plants, shrubs and flowers. Follow proper processing procedures for all cut flowers.

Decorates plants. Makes bows and balloons. Prepares bouquets.

Controls shrink and cost. Prevents the sale of product that does not meet standards.

Complies with all workplace safety rules and regulations. Ensures proper signing and pricing.

Performs periodic inventories. Process administrative paperwork and maintains accurate department records.

We are looking for candidates who possess the following :

Requires working knowledge of all job duties within the Floral Department. Requires a basic knowledge of botany, knowledge of perishability and seasonality of products, proper product conditioning and handling, and safety and sanitation procedures.

Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers.

Requires knowledge of employment laws and workplace practices.

Requires a good understanding of overall company practices and Floral Department policies and procedures. Requires analytical ability to handle administrative details such as planning orders, sales projections, scheduling and supervising. Requires the ability to judge and react to business activity.

Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 60 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.

Manual dexterity and good eye-hand coordination are necessary.

Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of produce variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures.

Operates telephones, knives, scissors, safety cutters, stem cutters, wire, staples, hot glue guns, spray paints, balloon heat sealing machines and helium tanks. Utilizes cleaning supplies and equipment. Utilizes knives and safety cutters. Hands are frequently exposed to cold water, rose thorns, and a wide variety of plants, flowers, soil mixtures, flower arranging materials and cleaning agents. Requires use of latex gloves.

We also provide a variety of benefits including :

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO / Vacation pay and retirement benefits (pension and / or 401(k) eligibility).

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose : to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE : ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and / or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity / expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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